Business Operations Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
A well-functioning campus feels orderly, approachable, and composed—the result of someone making countless operational decisions that keep everything running smoothly.
Nova Academy is designed for students and families who hold high expectations for their educational experience. Those expectations reach beyond the classroom. They are reflected in how communication flows, how secure students feel, how seamlessly operations unfold, and how efficiently challenges are addressed. This position ensures that all of these elements function reliably, day after day.
In this position, you oversee the complete non-instructional operations of the campus. You establish trust with families by delivering clear and timely updates. You protect student welfare by managing safety protocols and incident management. You handle facility needs, logistical coordination, and day-to-day operations so that staff remain focused on student engagement. You also ensure that technology serves as an enabler of learning rather than a disruption.
This is a dynamic, community-facing position suited to someone who values variety, accountability, and service. If you find energy in problem-solving, supporting a school community, and building an environment where students and staff succeed, this role provides significant autonomy and influence.
What you will be doing
- Developing trust-based relationships with parents, students, and staff via proactive, bilingual outreach and communication
- Overseeing campus safety functions, including entry protocols, health-related incidents, emergency drills, record-keeping, and family notifications
- Managing day-to-day campus functions including attendance tracking, transportation logistics, facility maintenance support, and office operations
- Facilitating onboarding and orientation for new team members to promote seamless adaptation to campus procedures and culture
- Administering student devices and campus technology systems, acting as the primary on-site technical resource and Google Administrator
What you will NOT be doing
- Delivering classroom instruction or providing academic support
- Mentoring Guides or contributing to curriculum design
- Functioning in a narrowly scoped or strictly clerical capacity
- Working in a slow-paced, static, or routine-driven setting
- Transferring unresolved issues to others rather than seeing them through to completion
Key responsibilities
Guarantee that Nova Academy functions in a safe, efficient, and dependable manner so that students, staff, and families experience a high-trust, well-managed campus environment daily.
Candidate requirements
- Bachelor's degree (field of study not specified)
- A minimum of 1 year of professional experience in office coordination, facility operations, site management, or comparable operational functions
- Proficiency with fundamental technology tasks including device configuration, troubleshooting, and user account management
- Excellent written and spoken communication abilities
- Capability to juggle multiple responsibilities while maintaining close attention to detail
- Fluency in both spoken Spanish and English for effective communication
- Authorization to work legally in the United States without requiring visa sponsorship
- Readiness to work on-site in Austin, TX, or willingness to relocate to the area
Nice to have
- 3+ years of experience in operational management roles
- Prior experience functioning as a Google Administrator
- Background in event planning and execution
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