Senior Account Manager
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Worldwide
Semi-flexible schedule
Fully-remote
full-time (40 hrs/week)
Long-term role

Senior Account Manager   $200,000 USD/year

Description

If you're an enterprise sales or customer success professional who excels at high-stakes negotiations, engages comfortably with C-level executives, and is ready to master AI-enhanced sales execution, this opportunity is for you. You'll take ownership of the renewals pipeline for high-value enterprise accounts, lead direct discussions with key decision-makers, and close multi-million-dollar agreements.

Trilogy isn't a conventional SaaS sales organization with arbitrary targets, commission structures, or excessive management layers. We are an AI-first organization redefining enterprise sales: refining deal execution, risk evaluation, and stakeholder engagement through AI-powered insights. You'll join a team that operates with speed, iterates continuously, and uses AI to remove inefficiencies, enabling you to concentrate on what truly drives closures. Rather than chasing variable commissions, you'll benefit from a guaranteed compensation structure, giving you the freedom to refine your sales expertise without the uncertainty of fluctuating earnings.

This is not a passive renewals oversight role. It's a hands-on, execution-focused position where you'll manage a renewals pipeline, identify critical economic buyers, address objections, and drive contract renewals with precision. You won't be managing a team or wasting hours in internal meetings. Instead, you'll be actively negotiating high-value renewals and ensuring sustained customer retention.

If you're looking to influence the future of AI-driven sales while owning high-impact transactions, submit your application today!

What you will be doing

  • Drive high-touch engagements with strategic customers, establishing value alignment, addressing objections, and securing renewals
  • Develop and refine structured B2B renewals playbooks, AI-enhanced sales methodologies, and frameworks designed to optimize retention and revenue growth

What you will NOT be doing

  • Pursuing new logo acquisition or prospecting for new leads
  • Managing high-volume, low-value renewal transactions

Key responsibilities

  • Take full ownership of the renewals process for high-value enterprise accounts, acting as the main point of contact, with the objective of preserving revenue and reducing churn

Candidate requirements

  • 8+ years of experience in a CSM or account management role at a software/SaaS/Cloud products company serving Enterprise clients
  • Experience managing the entire renewal cycle — client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+
  • Fluent English, with strong verbal and written proficiency
  • Experience using AI tools in a professional setting
  • Must be able to work during U.S. business hours

Nice to have

  • Proven history renewing complex, high-value B2B software (SaaS and on-prem) and related services with large enterprises
  • Experience selling multiple products across different verticals or business units
  • Comfort selling value-added services and premium tiers on business benefit rather than price
  • Hands-on use of ChatGPT or Claude to raise the quality and throughput of customer-facing work

Meet a successful candidate

Watch Interview
Najeeha Humayun
Najeeha  |  AI-First Strategic Sales Specialist
Switzerland

Who says you have to choose between building a family and building an epic career? Najeeha didn’t. After pivoting from finance to tech, she ...

Meet Najeeha

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Cognitive 
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Prove real-world 
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Interview with the hiring manager.
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Interview with the hiring manager.

Pass
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STEP 5

Pass
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Accept job offer.
STEP 6

Accept job offer.

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