DevOps Architect $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You're the engineer who maintains uptime across 50+ SaaS products when others are still troubleshooting. We need DevOps professionals who can step into unknown AWS environments, restore order from disorder, and drive availability beyond 99.9% using genuine monitoring, automation, and root cause analysis. You'll break down complex initiatives into daily deliverables, deliver production-ready Python or JavaScript, and leverage AI as your assistant.
While most organizations talk about "the cloud" and manually nurse infrastructure, we're scaling reliability across dozens of acquired products where original teams have departed and documentation is incomplete. The challenge: you'll employ agents and contemporary tools to explore unfamiliar systems 5–10x faster, document your findings, and automate solutions so repeat incidents are eliminated. Rather than judging you on certifications and buzzwords, we'll observe you diagnose live issues, produce an actual 5-Whys that identifies one preventable root cause, and construct automations that withstand production conditions.
This is not an L2 "follow the runbook" position. In this capacity, you author the runbooks, architect the deployment strategy from development through staged through 10% through 100% with soak periods and rollback conditions, and create the monitors that detect corner cases. You decline risky changes before anyone executes them. You distinguish infrastructure failures you control from application bugs Engineering controls, and you route permanent remediation to the appropriate team.
You'll operate at the engineering center of reliability, controlling infrastructure initiatives, incident management and RCAs, and change tickets with copy-paste-executable instructions. If you've already managed a significant SaaS product and want to apply that expertise across a portfolio, join us. Deliver expert-level AWS knowledge, production-grade development skills, rigorous scope discipline, and daily, essential use of AI tooling. If you're prepared to maintain service availability, please apply.
What you will be doing
- Executing sophisticated infrastructure migrations, consolidations, production-grade automations, and monitoring enhancements
- Investigating production incidents, deploying immediate remediations, and authoring root cause analyses with permanent solutions assigned to accountable teams
- Authoring, validating, and implementing production changes, including assessing whether a proposed change is safe for execution
What you will NOT be doing
- Spending time in Jira and perpetual status meetings - we prioritize people who can deliver solutions, not simply monitor issues
- Supporting legacy systems indefinitely - you'll be authorized to pursue substantial enhancements
- Waiting for bureaucratic approval processes - you'll possess the authority to implement immediate remediations to address incidents
Key responsibilities
- Advance reliability and standardization of cloud infrastructure across our expanding product portfolio by deploying comprehensive monitoring, automation, and AWS best practices.
Candidate requirements
- Deep AWS infrastructure expertise (this is our primary platform - other cloud experience alone won't cut it)
- Experience managing production infrastructure at a scale of hundreds of containers
- Experience scripting with Python and Bash for day-to-day administration operations
- Experience managing and migrating production databases with multiple engines (including MySql, Postgres, Oracle, MS-SQL)
- Experience with infrastructure automation (Terraform, Ansible, or CloudFormation)
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
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