You're an enterprise account manager who's tired of operating as a glorified renewal coordinator. You understand how to maintain marquee clients, ensure contract integrity, and sustain revenue momentum—all without requiring an army of CSMs, solution engineers, and enablement resources to support you. You can speak to a CMO in business outcomes, a content director in tactical execution, and compliance teams in risk mitigation. And you can genuinely develop automation that transforms your workflow, not just "I prompt ChatGPT."
Contently operates in the enterprise space where errors carry significant consequences: regulated content. Financial institutions, healthcare organizations, and recognized consumer brands rely on us because brand protection, governance, and compliance are non-negotiable. What makes this compelling is you're not entering cold relationships. You're taking ownership of an enterprise book where credibility is already established. Your mission is to convert that credibility into sustained and expanded revenue by demonstrating ROI in terms your clients understand, then scaling intelligently. As you execute, you'll help shape what AI-enabled account management means in 2026 for a content platform—because this playbook doesn't exist yet.
This position is about owning renewals with precision. It's facilitating QBRs that resonate with senior leadership because you connect platform usage to measurable outcomes like reduced compliance exposure and strengthened brand equity. It's identifying expansion opportunities within accounts and the broader market proactively, then delivering proposals grounded in actual client activity and genuine needs. It's also delivering automation on a quarterly cadence that eliminates hours of manual AM tasks, freeing your capacity for strategic planning, negotiation, and growth initiatives. If your understanding of "AI capability" stops at generating better emails more quickly, this role isn't for you.
You'll join a streamlined team where accountability defines the culture and autonomy defines the benefit. You'll collaborate cross-functionally with product, support, finance, and marketing specialists as required, but you are the driver who delivers results. If you want ownership of genuine enterprise accounts, immediate visibility into your impact, and a position where building with AI is mandatory, we encourage you to apply. If you're joining to develop your AI skills on the job and expect a gradual ramp period, please do not apply (other roles at Crossover offer that path).
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.






It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.