Remote Account Management Jobs
- The best remote Account Management jobs are on Crossover.
- Work full-time for leading US companies from anywhere in the world.
- Drive client success and strategic growth in a dynamic tech environment.
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Role Description
Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products?
Crossover is hiring for multiple teams that are in search of quality talent in the field of account management.
We have openings for experienced software industry account managers to join our supporting partner teams.
The successful Account Manager will have the ability to manage customer issues with confidence and the drive and dedication to deliver service beyond expectations. The Account Manager's main responsibility is to oversee the individual customer's needs and desired outcomes. The Account Manager must have excellent communication skills, be flexible, have strong interpersonal skills, and prioritize work accordingly to meet client needs.
You are responsible for driving the success of new accounts, managing the relationships with company executives, and driving account strategies.
People who are excited about the opportunity to improve the lives of others and learning new things are encouraged to apply.
What you will be doing
- Develop and maintain buy-in with key account stakeholders and project leads through business reviews, events, and user groups
- Execute a prescribed account management plan to communicate our product vision and match it to each account’s business objectives
- Implement structured tasks that put each client on the path to innovation and expansion
What you will NOT be doing
- Having the same cookie-cutter conversations over and over. You will build and maintain dynamic account relationships designed to last.
- Hoping you succeed but not knowing how. You will have a well-developed account planning and management process that guides you to success.
- Wasting your time with low-quality leads. Our process is designed to ensure that only the highest-quality leads make it to your desk.
Key Responsibilities
- Achieve 90% account retention and 15% annual growth in per-account revenue, and grow retained accounts to $1M+ ARR within 3 years
- Document successful actions taken to meet retention and revenue targets
Candidate Requirements
- 5 years of software sales experience, preferably meeting a $1M or higher quota
- Bachelor's degree in business or a related field
- Excellent communication skills
- Proven relationship-building skills
Frequently Asked Questions
How is this role different from the industry standard?
Your focus in this role is on two things: building long-term relationships with customers and connecting their needs to our suite of products. You aren’t going to close a deal and move on. Instead, you’ll learn about your customers’ business strategy and focus on delivering solutions.
What makes someone successful in this role?
The most successful people in this role share these core skills:
- Clear and engaging communicator who can personalize a message for their audience
- Have a genuine interest in understanding customer needs and matching them to product solutions
- Take a partnership approach with their clients, establishing themselves as an advocate for the clients’ needs
- Proven sales acumen developed with large ($1M+) accounts
What is the main challenge in this role?
Your biggest challenge will be building knowledge of our products and our customers’ needs simultaneously. You need to be comfortable selling products without deep technical knowledge of each feature. You must also be able to execute a structured plan and follow a playbook.
What you will learn
You will get to learn about hundreds of software products. We’ll teach you our proven account management process, following our structured communication and pursuit plans. You’ll also learn how to build a long-term path to success for your customers.
Frequently Asked Questions
Job reviews
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Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Pass proctored test.
Accept job offer.
Join top-tier companies as a remote account manager, working full-time
We've developed an agentic team of AI engineers who create code, review it, and even manage repositories.
The flexibility to manage my time plus weekly scheduled payments gives me both freedom and stability.
Our AI copilots write reports for clients explaining what their child learned each week—it's amazing technology.
Getting full autonomy over my work with thorough team support creates the perfect balance.
My favorite part is the relentless focus on exponential learning—we spend an hour daily updating our AI-powered second brain.
There isn't another platform purely focused on remote work like Crossover. The integration from recruitment to payday is unique.
My proudest moment was achieving a seemingly impossible goal: 75% AI resolution rates across support.
My salary has quadrupled since day one—no switching companies required.
When a difficult challenge impacted my health, this job provided excellent support throughout.
AI is embedded in almost everything we do—it's not just a tool, it's how we work.
We've developed an agentic team of AI engineers who create code, review it, and even manage repositories.
The flexibility to manage my time plus weekly scheduled payments gives me both freedom and stability.
Our AI copilots write reports for clients explaining what their child learned each week—it's amazing technology.
Getting full autonomy over my work with thorough team support creates the perfect balance.
My favorite part is the relentless focus on exponential learning—we spend an hour daily updating our AI-powered second brain.
There isn't another platform purely focused on remote work like Crossover. The integration from recruitment to payday is unique.
My proudest moment was achieving a seemingly impossible goal: 75% AI resolution rates across support.
My salary has quadrupled since day one—no switching companies required.
When a difficult challenge impacted my health, this job provided excellent support throughout.
AI is embedded in almost everything we do—it's not just a tool, it's how we work.
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