Director of Hiring Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

Hiring doesn't work. Most people recognize this. Very few understand how to change it.

This role is for someone who does.

This position belongs to People and Talent Operations, but at its core it is a systems design and operations role where hiring is the domain. You will not be required to function as a hiring subject-matter expert. You will be required to excel at constructing systems that produce measurable outcomes — systems that scale, repeat reliably, and hold up under operational stress.

The challenge is straightforward to articulate and difficult to deliver: build and run a system that reliably brings qualified people into the organization, on schedule, meeting a consistent quality standard, and into positions where they perform and remain. That system must function not only for straightforward, clearly scoped requests, but also for ambiguous, critical, and non-standard ones. This role demands sustained ownership, sound judgment, and the discipline to resolve problems in ways that reinforce the system instead of layering on complexity.

Stakeholder management is essential. You will engage with senior leaders who hold strong views, face competing priorities, and provide incomplete information. You will not possess formal authority. You will succeed by earning trust, identifying alignment, and making trade-offs explicit — maintaining the quality threshold while ensuring people feel acknowledged and supported.

This is an AI-first environment. You will interact with AI tools daily, applying them to draft content, test hypotheses, evaluate results, explore boundary conditions, and identify trends. You will not delegate ideas to engineers and wait for output. You will build, experiment, break things, document findings, and iterate directly, then collaborate with others when scaling or hardening becomes necessary.

We also believe in transparency, because we do not want to waste your time. This role is not suited for everyone.

If any of the following describe you, this is likely not the right match:

• You prefer identifying issues over owning the full solution
• You rely on authority, organizational hierarchy, or assigned ownership to accomplish work
• You delegate execution to engineers rather than engaging directly
• You interpret feedback or challenge as personal criticism instead of actionable input
• You optimize components in isolation and overlook system-level consequences
• You are drawn to the concept of system repair more than the practice of it

This is a global, remote position with significant autonomy and corresponding accountability. You must be available for a minimum of four hours that overlap with U.S. business hours on weekdays. Beyond that window, your schedule is primarily self-managed.

One final note, in the interest of clarity: our application process demands meaningful effort. Most candidates invest considerable time because the role itself requires it.

If reading this increased your interest rather than diminishing it, we would genuinely welcome hearing from you.