Head of Talent Operations

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

The hiring function is fundamentally broken. Most people recognize this. Very few understand how to repair it.

This role is intended for someone who does.

While this position resides within People and Talent Operations, it is at its core a systems design and operational execution role—with hiring serving as the focus area. You are not required to be a domain expert in talent acquisition. You are required to be an expert at constructing systems that produce measurable, consistent results—systems that scale, repeat reliably, and remain effective under real-world conditions.

The challenge is straightforward to articulate but difficult to accomplish: architect and run a system that reliably attracts the right talent, on schedule, meeting stringent quality standards, and into positions where they perform well and remain long-term. This system must function not only for straightforward, clearly defined requests but also for complex, high-stakes, non-standard situations. This role demands continuous ownership, sound judgment, and the rigor to resolve problems in ways that reinforce the system instead of layering on unnecessary complexity.

Managing stakeholders is essential. You will engage with senior executives who hold firm perspectives, conflicting priorities, and incomplete information. You will lack direct authority. Success will come from earning trust, identifying alignment, and transparently presenting trade-offs—maintaining quality standards while ensuring stakeholders feel acknowledged and supported.

This is an AI-first organization. You will work directly with AI tools daily, leveraging them to draft content, validate concepts, assess results, examine edge cases, and detect emerging patterns. You will not delegate ideas to engineering teams and wait for delivery. You will prototype, test, troubleshoot, document, and refine independently, then collaborate with others when it becomes necessary to scale or formalize solutions.

We also value transparency, because we do not want to waste your time. This role is not suited to everyone.

If any of these describe you, this is probably not the right match:

• You prefer identifying issues over taking full ownership of solutions from start to finish
• You rely on formal authority, organizational hierarchy, or designated owners to accomplish work
• You exclusively delegate technical work to engineers rather than engaging hands-on
• You interpret feedback or disagreement as criticism instead of constructive input
• You concentrate on refining isolated components without considering broader system implications
• You are drawn to the concept of fixing broken systems more than the actual work involved

This is a global, fully remote position with significant autonomy and equally significant accountability. You must be accessible for a minimum of four hours during U.S. business hours on weekdays. Beyond that, you manage your own schedule.

Finally, in the interest of transparency: our application process demands genuine effort. Most applicants invest substantial time because the role itself requires it.

If reading this made you feel more motivated—not discouraged—we would sincerely like to hear from you.