Family Engagement Coordinator $75,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Waypoint is expanding what school can look like. Through an outdoor, experience-driven model, students build independence, resilience, and real-world capability alongside strong academic outcomes.
In this role, you will guide families from first inquiry through enrollment, ensuring every interaction reflects clarity, responsiveness, and professionalism. You will manage day-to-day communication, coordinate admissions events, and maintain accurate records that support confident decisions. This is a role where details matter, and follow-through is visible.
This is a fully on-site role based at our campus in Dripping Springs, Texas. You will be on campus every day — greeting families, hosting shadow days and info sessions, and working shoulder to shoulder with campus staff to help families understand a model that is different from traditional school environments. Your ability to communicate clearly, stay organized, and create a smooth, well-run experience will directly impact enrollment and family trust.
If you are highly responsive, detail-oriented, and take ownership of outcomes, this role offers the opportunity to contribute to a growing, mission-driven school while building strong operational and communication skills.
What you will be doing
- Manage the admissions inbox, ensuring timely, clear, and professional communication with prospective families
- Guide families through the admissions process with consistent follow-up and structured next steps
- Support and execute admissions events, including info sessions, shadow days, and community events
- Coordinate with campus staff to schedule student visits and ensure a smooth experience
- Maintain accurate and up-to-date admissions records, tracking all applications and follow-ups
What you will NOT be doing
- Spending your days behind a screen with no family contact — this role puts you in front of prospective families every day
- Working remotely or on a hybrid schedule — this position is fully on-site in Dripping Springs, TX
- Operating in a slow or highly bureaucratic environment
- Focusing only on communication without strong execution and follow-through
- Designing admissions strategy or making final enrollment decisions
Key responsibilities
Ensure a clear, responsive, and well-executed admissions experience that supports strong enrollment and positive family outcomes.
Candidate requirements
- 2+ years of customer-facing or operations-focused experience
- Strong written and verbal communication skills
- High attention to detail and experience managing records or CRM systems
- Ability to stay organized while managing multiple priorities
- Available to work fully on-site at the Dripping Springs, TX campus, or willing to relocate
- Authorized to work in the US
Nice to have
- Experience in admissions, education, or enrollment operations
- Background supporting events or high-touch customer experiences
- Experience working in fast-paced, evolving environments
- Appreciation for outdoor, experiential, or non-traditional learning models, with the ability to communicate that value naturally to families
You will be working for
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