Family Engagement Coordinator

$75,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($37.5 USD/hour)

• Oversee the admissions inbox to deliver prompt, clear, and professional responses to prospective families
• Lead families through each stage of the admissions process with reliable follow-up and clearly defined next steps
• Facilitate and execute admissions events such as information sessions, shadow days, and community gatherings
• Collaborate with campus staff to arrange student visits and deliver a seamless experience
• Keep admissions records current and accurate, tracking every application and point of contact

• Serving in a back-office capacity with minimal family engagement
• Working within a slow-moving or overly bureaucratic structure
• Concentrating solely on correspondence without accountability for execution and delivery
• Developing admissions strategy or rendering final enrollment determinations

Deliver a transparent, responsive, and effectively managed admissions experience that drives robust enrollment and favorable family outcomes.

• 2+ years of customer-facing or operations-focused experience
• Strong written and verbal communication skills
• High attention to detail and experience managing records or CRM systems
• Ability to stay organized while managing multiple priorities
• Comfortable balancing remote work with in-person event responsibilities
• Authorized to work in the US and able to attend in-person campus events

• Experience in admissions, education, or enrollment operations
• Background supporting events or high-touch customer experiences
• Experience working in fast-paced, evolving environments
• Appreciation for outdoor, experiential, or non-traditional learning models, with the ability to communicate that value naturally to families