Family Office Relationship Manager

$400,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($200 USD/hour)

• Taking full ownership of the qualified prospect pipeline — each lead, whether inbound, sourced at events, or referred, becomes a sustained relationship with you as the central contact. You'll conduct regular calls, provide thoughtful follow-through, and serve as the person who either knows the answer to every question or retrieves it immediately.
• Organizing gatherings that unite prospective and enrolled families, ranging from large-format information sessions to smaller dinners and casual evening receptions.
• Shepherding families through application and due diligence — clarifying the school's model, the guarantee, and the educational trajectory, and moving them from interest to enrollment without applying pressure.
• Maintaining consistent warmth across the entire family ecosystem — those weighing their decision, those already enrolled, and those with younger siblings who may follow. You'll initiate proactive touchpoints so families hear from you before they need to reach out.
• Serving as the human embodiment of Founders School to these families, and establishing the scalable relationship-and-enrollment infrastructure that enables the program to operate and expand.
• Collaborating directly with school leadership who manage the highest-tier conversations early on, while you construct the operational framework beneath them.

Much like a fund, the annual cycle has dual rhythms: an active season where you cultivate relationships with prospective families and guide them toward commitment, and a maintenance season where you keep enrolled families engaged, proactively informed, and satisfied enough to renew their trust and bring others into the fold.

• Selling. No commissions, no quotas, no aggressive closing tactics. If a family feels pushed, the approach has failed. You are not a salesperson; you are the individual they trust most throughout this decision.
• Gatekeeping scarcity. Traditional admissions revolves around rejection at institutions with 4% acceptance rates. We are building something new and persuading extraordinary families to place their confidence in it.
• Handing families off after enrollment. The relationship does not conclude with a deposit — that moment marks the start of a multi-year relationship you continue to own.
• Buried in operational logistics. Scheduling, documentation, and enrollment administration are managed by operations. Your time remains focused on families.

Within six months, you will own the complete NYC prospective family pipeline — every family has a genuine relationship with you, and school leadership is no longer the constraint on any relationship outside the absolute top tier. Families in the Fall 2027 cohort have been personally guided from curiosity to commitment, each enrolled family benefits from a proactive touchpoint rhythm, and you've developed the initial version of the messaging framework and family-relationship playbook that does not yet exist.

At twelve months, the NYC pipeline operates as a system rather than a reactive effort — you can articulate the pipeline status, conversion metrics, and the health of every family relationship at any moment. Enrolled families are renewing their commitment and generating referrals; retention and referral outcomes are measurably attributable to your work.

As the program expands toward 1,000 students across multiple cities, you will build and lead the enrollment function beneath you — recruiting, developing, and defining the family experience across all campuses. You are entering on the ground floor of the function that will determine whether Founders School attracts and retains the right families.

• You are authentically comfortable and skilled at cultivating relationships with high-net-worth individuals. You have done this in a previous capacity — investor relations, private wealth management, private-client sales, luxury hospitality at the Four Seasons / Aman level, high-end real estate, or comparable fields — and you can engage confidently with someone worth a billion dollars, interpret their nuances, and act as a peer rather than a subordinate. This is mandatory.
• You are relationship-focused, not transactional. You would be uncomfortable in a high-pressure, commission-driven environment, and your motivation comes from building something enduring and excellent rather than hitting a target.
• You are sufficiently organized and proactive to manage a pipeline independently. Nothing is overlooked, and no family feels neglected after they commit.
• You are based in or prepared to relocate to New York, NY within 60 days.
• You are authorized to work legally in the United States.

• Experience in investor relations or relationship management at a fund — the closest parallel to this position. This explicitly includes accomplished professionals who are exhausted by the fundraising cycle and want to apply the same skill set to something meaningful.
• An existing network within, or credibility among, NYC high-net-worth families.
• Authentic conviction in the mission — that entrepreneurship offers a superior education to the conventional route — and enthusiasm for communicating that story.