IT Systems Administrator $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
You are not here to manage tickets. You are here to run the systems that keep an organization operational. If you have managed endpoint fleets, SaaS access, and procurement under real deadlines, this position will feel like a natural progression. If you prefer a slower IT pace where nothing evolves and launch timelines belong to someone else, this is not the right fit.
2 Hour Learning is expanding a new K-12 model powered by AI-driven personalized learning. As campuses open on a consistent schedule, the gap between "ready" and "not ready" often comes down to fundamental operational execution: the correct devices, provisioned and enrolled; the correct SaaS licenses, active and assigned; the correct communication tools, configured and tested.
In this position, you will manage device procurement from Dell, HP, Apple, and Lenovo; oversee MDM (mobile device management) and provisioning workflows; handle SaaS accounts and renewals across 14+ platforms; and deliver the campus technology onboarding playbook (including Google Voice, Zoom Phone, and Zoom Rooms). You will capture what succeeds, refine the SOPs, and leverage AI tools to automate recurring tasks.
If you seek direct ownership, quantifiable results, and the tempo of an expanding school network, we would like to speak with you.
What you will be doing
- Manage full-cycle device procurement from Dell, HP, Apple, and Lenovo, monitoring lead times and shipments so campuses receive equipment before launch deadlines
- Provision, image, enroll, and manage the lifecycle of student and staff devices via an MDM platform, maintaining precise asset records across all campuses
- Oversee SaaS accounts, permissions, and licenses for 14+ platforms, anticipating utilization thresholds and renewal cycles to avoid access disruptions
- Implement the new-campus technology onboarding playbook, staging hardware, provisioning systems, and setting up Google Voice, Zoom Phone, and Zoom Rooms prior to day one
- Create and maintain SOPs, runbooks, and launch checklists, refining them with each campus onboarding and automating routine steps using AI tools
What you will NOT be doing
- Spending your time as a queue-driven helpdesk agent measured primarily by ticket throughput
- Architecting long-term IT strategy or engaging in strategic debates while launch dates slide
- Managing ad-hoc purchases without inventory tracking, vendor alignment, or documented specifications
- Relying on others to document procedures (you will make launches repeatable, not memory-dependent)
Key responsibilities
This position ensures that every campus opens and operates on time because devices, SaaS access, and launch technology systems are completely provisioned and functional before day one.
Candidate requirements
- Currently located in the United States and authorized to work in the US without visa sponsorship
- Willing and able to travel periodically to US campuses
- Experience managing an MDM (mobile device management) platform such as ManageEngine, Jamf, Intune, Mosyle, or equivalent
- Practical experience deploying and supporting end-user devices (laptops or tablets), including provisioning/imaging and troubleshooting
- Experience managing SaaS platforms, including account provisioning, permissions management, and license management
- Experience coordinating hardware procurement and delivery logistics and/or managing asset tracking workflows
- Evidence of developing or maintaining operational documentation such as SOPs, runbooks, or playbooks
- Demonstrated use of AI tools to troubleshoot technical problems or automate repetitive operational workflows
Nice to have
- Experience supporting a distributed, multi-site environment where inventory, spares, and repairs must be managed across locations
- Strong track record of building simple automations that reduce manual provisioning and reporting work
- Experience configuring or administering communication tools such as Google Voice, Zoom Phone, or Zoom Rooms
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