Description
The families choosing Alpha Miami have trusted advisors in every corner of their lives. This is the one they've been missing.
You'll be the person they call when they're uncertain, when something feels off, or when they want to share a moment they know you'll understand. You'll know each family well enough to anticipate what they need before they ask—and you'll have the judgment and presence to handle what they bring you with discretion, warmth, and no visible effort. In time, you won't just be part of their child's school. You'll be part of the fabric of how they experience this chapter of their family's life.
Miami's private school world is small, interconnected, and unforgiving of missteps. A family's experience at Alpha doesn't stay within these walls—it travels through the networks that matter: the building, the club, the boat, the gala circuit, the WhatsApp group that shapes where the next family applies. You'll understand that dynamic instinctively, because you've spent your career in rooms where reputation is the only currency that matters and a single misstep outlasts everything else. You'll build a community that families feel protective of, where belonging feels effortless and referrals happen because the experience earns them.
Miami is global by default. You'll work with Latin American families, international executives, finance and tech families who've recently made Miami home, and globally mobile households whose relationship with education—and with institutions generally—is shaped by experiences far outside the American private school tradition. Many move as easily between Miami, São Paulo, Bogotá, Madrid, and New York as others move across town, and they will weigh Alpha against options anywhere in the world. The right person for this role will be as comfortable navigating cross-cultural family dynamics—and the expectation of fluent, fluid relationships—as they are the more familiar contours of Miami private school life.
Alpha isn't a traditional school. Students finish core academics in two hours a day using AI-powered apps, then spend the rest of their time on public speaking, critical thinking, and real-world projects. No lectures. No busywork. Top 1% results nationwide.
The families who choose it made a considered decision—and in a city where everyone has an opinion and education choices are a form of status, they'll be asked to defend it constantly. You'll make sure they never have to reach for an answer. If carrying that conviction through years of sophisticated, internationally-shopped skepticism sounds like a burden, this role isn't for you. If it sounds like the most interesting conversation you could be having, keep reading.
What you will be doing
- Curate the culture of the school community—the tone, traditions, and unwritten norms that make families feel they belong—so Alpha feels like a place families are proud to be part of, not just a school they chose
- Own the parent relationship end-to-end—from first conversation through enrollment, retention, and long-term advocacy—so faculty stay focused on students and families always have someone they trust
- Be the first to sense when something feels off, and handle it with the discretion and judgment that leaves trust intact—including the harder judgment of knowing when a family isn't the right fit
- Be present where families are: drop-off, pick-up, evening events, and the unscheduled conversations that matter most
- Build a community that domestic and international families alike feel protective of—and where referrals happen because the experience earns them
- Carry Alpha's story compellingly—in one-on-one conversations, at events, and in the rooms full of discerning, globally-minded families where the school's reputation is actually made
What you will NOT be doing
- Sitting behind a desk—your presence in the community is the role
- Working predictable 9–5 hours—early mornings, late afternoons, and evening events are part of the job, not exceptions to it
- Deferring difficult parent conversations to faculty or administrators—you own these, fully
- Waiting for administrative support, established processes, or a full team—you operate with high autonomy and build what you need
- Treating family relationships as accounts to be managed—this role rewards genuine connection, not process compliance
Key responsibilities
Be the trusted relationship at the center of every family's experience at Alpha's Miami campus, and the curator of the community culture around it. Hold their confidence through the hard moments, shape the traditions and tone that make belonging feel earned, and create the conditions where satisfied families become vocal advocates inside the networks that shape Miami's private school landscape.
Candidate requirements
- 5+ years earning and keeping the trust of high-net-worth or ultra-high-net-worth families in a high-touch, relationship-first role
- A track record of guiding sophisticated clients through high-stakes decisions—with outcomes you can speak to: conversions, retention, referrals
- The discretion and composure to handle sensitive, confidential situations without leaving a mark
- A track record of managing and developing people—coaching, holding a high bar, and making difficult personnel decisions—not just managing relationships or accounts
- Natural cross-cultural fluency across globally mobile and established Miami families
- AI-first instincts—you use AI tools fluently, grasp their capabilities and limits, and proactively bring better ones to the table, even if you're not building them from scratch
- Based in Miami, available full-time on-site, and comfortable with flexible hours
- Legally authorized to work in the U.S. without sponsorship
Nice to have
- Experience as a head of school, principal, superintendent, or in a comparable school leadership role
- Professional fluency in Spanish or Portuguese
- Personal or professional familiarity with independent or non-traditional education
- Existing relationships inside Miami's private school parent networks
- Experience with internationally mobile, Latin American, or globally connected families
- A personal network that spans the neighborhoods, clubs, and institutions where Alpha's families live and decide
You will be working for
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