Description
You're the first impression of Alpha. For most families, you're the person who determines whether they can picture their child thriving here. For the world outside Alpha, you're the person who demonstrates what the future of education looks like.
Our flagship Austin K-8 and High School campuses are looking for someone who can set the standard for an entire network. This is the campus that hosts prospective families, education leaders, media, investors, international delegations, and corporate partners who want to experience Alpha firsthand. Every interaction should leave people convinced they've just seen something extraordinary.
At Alpha, we've reimagined school. Our K-8 students master academics in just two hours each day, while our High School students master academics in just three hours each day, using adaptive technology and spend the rest of their time building real-world skills through workshops, projects, and life experiences. As we continue expanding, our flagship campus serves as the benchmark for every new location. The experience you create here won't just influence enrollment in Austin, it will shape how Alpha is perceived around the world. This role combines exceptional hospitality, operational excellence, and executive presence. You'll guide families through one of the most important decisions they'll make for their child while representing Alpha to distinguished visitors from around the globe. You know how to make every visitor feel welcome, every tour feel personalized, and every conversation reinforce why Alpha is unlike any other school.
If you're energized by building meaningful relationships, thrive when representing organizations held to the highest standards, and want your work to influence the future of education, we'd like to meet you.
What you will be doing
• Deliver exceptional admissions experiences by leading personalized tours, information sessions, and enrollment conversations that help families confidently choose Alpha.
• Serve as the ambassador for Alpha's flagship campus, hosting media, international delegations, corporate partners, investors, education leaders, and other distinguished visitors.
• Build trusted relationships with prospective families, understanding their goals and demonstrating how Alpha's model helps students reach their full potential.
• Continuously refine the flagship admissions experience by identifying opportunities to improve every touchpoint and establish best practices that can scale across the network.
• Partner closely with campus leadership, marketing, and admissions teams to ensure every visitor experience reflects Alpha's commitment to excellence.
What you will NOT be doing
• Processing applications behind a desk with minimal interaction. This is a highly visible, relationship-driven role.
• Following rigid tour scripts or transactional enrollment processes. Every family and every visitor deserves a thoughtful, personalized experience.
• Spending your days on administrative paperwork instead of engaging with prospective families and distinguished guests.
• Representing just one campus. Your work will help define the admissions standard for Alpha's expanding network.
Key responsibilities
Create exceptional admissions and visitor experiences that establish Alpha's flagship campus as the standard for educational excellence, strengthening enrollment while showcasing the future of learning to families and influential visitors from around the world.
Candidate requirements
• 5+ years delivering premium, personalized service in environments where service quality directly impacts brand reputation (education, luxury hospitality, premium membership, high-value services, or owner-operated businesses).
• Demonstrated ownership of an end-to-end admissions, enrollment, or consultative client journey, including application, needs assessment, solution presentation, commitment, and onboarding.
• Demonstrated ownership of enrollment growth or an equivalent high-value customer-acquisition target, including proactive lead generation, local market or community partnership building, and measurable conversion or growth outcomes.
• Experience managing multiple, concurrent prospective clients or families through different stages of a pipeline using a CRM, database, or other documented tracking system.
• Ability to provide concrete examples of consultative decision-making, including recommending against your product or service when it was not the right fit.
• Experience conducting in-person tours, presentations, consultations, or hosted experiences for prospective families, senior executives, VIP clients, or other high-profile visitors.
• Experience producing professional written communications for executives, high-net-worth clients, or other senior stakeholders.
• Willingness to live in or relocate within 60 days to Austin, TX.
• Authorized to work in the United States without visa sponsorship.
Nice to have
• Experience leading admissions, enrollment, guest experience, or customer success functions within a high-growth organization.
• Experience hosting executive-level visitors, media, VIP clients, or public-facing events.
• Experience improving customer or visitor journeys using data, feedback, and continuous improvement.
• Familiarity with CRM systems and admissions or customer relationship platforms.
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.