Regional Director of Family Engagement

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Take ownership of the relationship with every family on campus—the evolving, deepening connection that ensures parents feel recognized, not merely accommodated
• Identify potential concerns before they surface and address them with the tact and interpersonal skill that preserves confidence
• Maintain a visible presence in family spaces: morning arrivals (7–9am), afternoon departures (2–4pm), evening parent gatherings, and select weekend programming
• Develop a campus community with authentic depth—rituals, events, and connection points that foster a sense of belonging to something families value protecting
• Encourage parent advocacy naturally, delivering experiences of such consistent quality that referrals arise as an organic result
• Sustain the dialogue about Alpha's AI-driven model with families managing concerns about screen time, skeptical relatives, and occasional doubts—not only during enrollment, but continuously throughout their campus experience
• Recognize when a family may not align with the community and manage that transition with the same professionalism you apply to everything else—safeguarding the community is integral to serving it
• Establish the structures and routines this position demands in a setting where protocols are still taking shape

• Overseeing enrollment—that responsibility belongs to the Admissions Director; your work starts when families commit and deepens as they remain
• Operating from behind a desk—your visibility within the community defines the role
• Adhering to standard 9–5 schedules—early mornings, late afternoons, and evening functions are integral to the position, not occasional additions
• Depending on administrative infrastructure, established workflows, or a complete team—you function with significant autonomy and create what's necessary
• Approaching family relationships as transactional accounts—this role rewards authentic engagement, not procedural adherence

Serve as the trusted relational anchor at the heart of every family's Alpha experience. Maintain their confidence during challenging moments, cultivate a community where belonging feels meaningful, and establish the conditions under which satisfied families naturally become active advocates.

• Currently living within commuting range of one of these campuses OR prepared to relocate within 60 days (preference given to candidates with established local community ties): Scottsdale, AZ; Palo Alto, CA; Piedmont, CA; Lake Forest, CA; San Francisco, CA; Greenwich, CT; Bethesda, MD; New York City, NY; Austin, TX; Fort Worth, TX; Houston, TX; or Kirkland, WA
• Authorized to work legally in the U.S. without requiring sponsorship
• 5+ years in a client-facing role serving high-net-worth or ultra-high-net-worth families—contexts such as private school admissions, luxury hospitality, philanthropy, or any setting where discretion, interpersonal warmth, and social sophistication were as critical as competence
• Proven capacity to maintain relationships through challenging situations with discerning families and exit those moments with trust reinforced
• Authentic presence and communication approach that builds credibility swiftly with affluent, high-expectation families—genuine rather than overly rehearsed
• Direct familiarity with independent, private, or non-traditional education—either professionally or as a parent—that provides credible grounding when families challenge the model
• Sincere commitment to AI-powered education and the capacity to sustain that belief authentically across years of family engagement, not merely during initial enrollment discussions
• Willingness to work flexible hours: early mornings (7–9am), late afternoons (2–4pm), evening events 2–3x/month, and occasional weekend programming

Exceptional candidates will possess at least one of the following:

• Pre-existing connections within the local affluent community that would provide an immediate, organic foundation on campus
• Private school or independent school background with demonstrated success in family retention and community building—beyond simple enrollment metrics
• Background managing high-stakes family dynamics where your discretion and judgment were the reasons trust endured
• A talent for designing experiences—events, moments, settings—that make people feel they're part of something they want to safeguard
• Prior startup or early-stage organizational experience where you created from scratch and maintained composure amid rapid change