School Administrative Coordinator $40,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Transform parent curiosity into school commitment as the digital front door of Unbound Academy. In this fully remote role, you'll be the first voice families hear when exploring our free, personalized learning approach. Your blend of warm communication and razor-sharp organizational skills will guide parents through their decision journey while maintaining the backbone of our student information ecosystem.
Your day will balance meaningful parent conversations with precise data management, creating a seamless experience that keeps our virtual academy running smoothly. By owning the administrative details and crafting efficient processes, you'll remove barriers that typically slow down educational institutions.
If you thrive at the intersection of people and process—and believe every administrative task ultimately serves a child's learning journey—this position offers purpose beyond paperwork. Join us to help more families discover the educational freedom they've been searching for.
What you will be doing
- Becoming the trusted first point of contact for prospective families, answering inquiries across all communication channels with clarity and enthusiasm
- Proactively engaging new leads within a 24-hour window to schedule experience days and secure attendance commitments
- Ensuring data integrity by maintaining pristine student and family records across our digital ecosystem (HubSpot, SIS, and integrated platforms)
- Creating communication efficiency through thoughtful template design and workflow automation that maintains our distinctive brand voice
- Collaborating with teaching staff to generate accurate attendance and compliance reporting using our suite of digital tools
What you will NOT be doing
- Drowning in paperwork that could be streamlined through smart automation
- Commuting to a physical front desk or adhering to inflexible hours
- Navigating bureaucratic approval processes that delay responsive parent service
- Performing the same tasks day after day without opportunity to improve systems
Key responsibilities
Drive enrollment growth and maintain regulatory compliance through exceptional parent engagement strategies and flawless information management systems.
Candidate requirements
- Minimum 2 years of educational institution experience, with demonstrated understanding of school operations
- Hands-on experience navigating and maintaining Student Information Systems (SIS)
- At least 1 year in a phone-based role (outbound calling or support services)
- Proven communication excellence across both written and verbal formats
- Authorization to work in the United States without sponsorship
- Current Arizona residency (occasional in-person presence required)
You will be working for
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