Senior Admissions Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You're not here to push a product. You're building trust with families navigating one of the most consequential decisions they'll ever make.
At Alpha, students complete core academics in just two hours daily through AI-driven platforms, then dedicate the remainder of their time to developing essential real-world capabilities: entrepreneurship, public speaking, and resilience. We are positioned to open 25 additional campuses before 2025 ends, and each begins with a single point of contact: the admissions experience. That's your domain.
This is a high-touch, personalized engagement designed for HNW/UHNW families — not a transactional funnel or call-center routine. You'll shepherd the complete admissions process for your assigned families from initial outreach through final transition, providing concierge-caliber service throughout. You'll assess incoming inquiries, support families as they evaluate their options, and deploy AI-powered tools to eliminate administrative drag so you can concentrate on what drives results: connection, conversion, and credibility.
If you're seeking a position where premium service intersects with rapid execution — and where AI is a foundational principle, not empty jargon — submit your application now.
What you will be doing
- Overseeing the entire admissions process for your portfolio of families with professionalism, compassion, and precision.
- Evaluating inbound inquiries from HNW/UHNW parents through strategic questioning, CRM intelligence, and AI-generated insights.
- Serving as the single point of contact for all parent correspondence, appointment coordination, and ongoing follow-through — ensuring a seamless, high-caliber experience at every stage.
- Using AI-driven systems and CRM platforms (such as HubSpot) to streamline task prioritization, automate routine communications, and minimize manual overhead.
What you will NOT be doing
- Following scripts or inflexible playbooks — this role demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic delays — you won't be mired in cross-functional sign-offs or dependent on others to move things forward.
- Handing off relationship ownership — you remain the trusted advisor from beginning to end.
Key responsibilities
Execute a premium, high-conversion admissions experience that builds lasting family confidence and supports Alpha's coast-to-coast growth.
Candidate requirements
- 3+ years in a client-facing capacity with documented conversion performance (e.g., admissions, luxury sales, philanthropy, executive recruiting).
- Proven ability to manage high-stakes or emotionally complex dialogues with professionalism and sensitivity.
- Proficiency with CRM systems (preferably HubSpot) and experience guiding multi-touch journeys from inquiry to enrollment.
- Established fluency with AI tools, automation platforms, and systematic workflow management.
- Consistent ability to execute flawlessly on detail-oriented tasks — including record-keeping, follow-up cadences, and CRM maintenance.
- Located in the U.S. or Canada with existing work authorization (no visa sponsorship available).
- Availability to accommodate evening and weekend hours in alignment with family availability.
Nice to have
- Knowledge of Alpha's educational approach or genuine commitment to transforming education.
You will be working for
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