Description
NOTE: This hybrid position requires you to be physically present in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
In this position, you will guide each family's experience from initial inquiry through enrollment, making certain that every touchpoint embodies Alpha's precision, approachability, and high standards. Your work will include managing day-to-day correspondence, organizing impactful admissions events, and keeping applicant data current and reliable for informed decision-making.
If you excel in dynamic, purpose-driven settings—where attention to detail, responsiveness, and structured execution directly influence family experience and enrollment success—this hybrid role combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and respond to the admissions inbox, delivering prompt, considerate, and polished communication to prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, whether held on campus or online
- Set admissions policies or render final enrollment decisions
- Work exclusively in back-office functions without direct family engagement
- Function within a sluggish, overly procedural system
- Prioritize relationship development at the expense of disciplined execution and follow-through
Key responsibilities
This role ensures that a frictionless, high-conversion admissions process fuels robust enrollment and family satisfaction across all Alpha campuses.
Candidate requirements
- Experience in education, teaching, admissions, enrollment management, or a comparable area
- 2+ years of client-facing experience in admissions, enrollment, events, or similar functions
- Proven administrative and organizational capabilities; you are dependable and precise
- Exceptional attention to detail and a track record of maintaining accurate applicant records or CRM systems
- Comfortable managing both remote responsibilities and on-site campus duties
- Capable of adapting swiftly and succeeding in a fast-moving, mission-focused environment
- Authorized to work in the US and available to work in-person in San Francisco; CA, Santa Barbara; CA, or NYC; NY
You will be working for
Applying for a role? Here’s what to expect.
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Interview with the hiring manager.
Pass
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Accept job offer.
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