Description
NOTE: This position requires in-person presence and is based onsite in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By integrating AI-driven learning with mastery-based progression and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
In this position, you will design the family experience from initial outreach through enrollment, ensuring that each touchpoint embodies Alpha's precision, warmth, and high standards. Your responsibilities include managing day-to-day correspondence, organizing impactful admissions events, and sustaining precise applicant data that supports informed decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, systematic organization, and accuracy have a direct influence on family experience and enrollment success—this hybrid role combines remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Manage and oversee the admissions inbox, providing prompt, considered, and professional responses to prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with rigorous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, conducted on campus and online
Work in close collaboration with Lead Guides to arrange student shadow day schedules
Ensure admissions platforms, records, and follow-up actions remain current and precise
What you will NOT be doing
- Develop admissions strategy or determine final admissions outcomes
- Function in an exclusively administrative role with no direct family contact
- Work within a slow-moving, heavily bureaucratic structure
- Emphasize relationship management alone without robust execution and follow-through
Key responsibilities
This position ensures that a smooth, high-conversion admissions process strengthens enrollment outcomes and family satisfaction at Alpha's campuses.
Candidate requirements
- 2+ years of customer-facing experience
- Strong organizational and administrative capabilities; you demonstrate high reliability and attention to detail
- High attention to detail and proven experience maintaining accurate applicant records or CRM data
- Comfortable managing the balance between remote work and in-person campus duties
- Able to adapt quickly and thrive in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.