Director of Family Advocacy

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Take full ownership of the family relationship across its entire arc—initial inquiry through enrollment, ongoing retention, and sustained advocacy—ensuring faculty maintain student focus while families always have a reliable point of contact
• Detect early signals when dynamics shift, and address situations with the care and discernment that preserves trust—including the more difficult judgment of recognizing when a family does not align with the community
• Maintain consistent presence in family life: morning arrival, afternoon departure, evening gatherings, and the spontaneous exchanges that carry the greatest weight
• Develop a community that both domestic and international families instinctively champion—and where advocacy occurs organically as a result of earned experience
• Communicate Alpha's narrative persuasively—in private discussions, at hosted events, and within the skeptical New York circles where institutional reputation is truly established

• Operating from an office—your physical presence within the community defines this role
• Maintaining standard business hours—early arrivals, late afternoons, and evening programming are inherent to the position, not occasional demands
• Escalating challenging family discussions to teaching staff or leadership—these conversations belong entirely to you
• Relying on administrative infrastructure, established protocols, or a built-out team—you function with substantial independence and create what the role requires
• Approaching family relationships as transactional accounts—this role values authentic connection over procedural adherence

Serve as the foundational relationship at the core of every family's journey at Alpha's Lower Manhattan location. Maintain their confidence through difficult periods, foster a community where belonging is intentional, and establish conditions under which satisfied families transform into active advocates within the networks that define New York's independent school environment.

• 5+ years building and sustaining trust with high-net-worth or ultra-high-net-worth families in a relationship-intensive, high-touch capacity
• Demonstrated success guiding discerning clients through consequential decisions—with measurable outcomes you can reference: conversion rates, retention figures, referral volume
• The judgment and poise to manage sensitive, confidential matters without visible consequence
• Innate cross-cultural competence—equally effective with a diplomatic family encountering American independent schools for the first time and a multi-generation New York household with comprehensive institutional knowledge
• New York–based, available for full-time on-site commitment, and adaptable to variable scheduling
• Authorized to work in the United States without visa sponsorship requirements

• A professional history that New York's most selective families immediately respect—independent school admissions, elite hospitality, an exclusive membership institution whose reputation resonates in this market, or major donor relations at an organization they already value
• Direct or professional exposure to independent or alternative educational models
• Established connections within NYC's private school parent communities
• Background working with globally mobile, diplomatic, or internationally connected families
• A personal network extending through the residential buildings, clubs, and institutions where Alpha families reside and make decisions