Senior Director of Parent Advocacy

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Manage the complete parent relationship—from initial contact through enrollment, retention, and lasting advocacy—allowing faculty to concentrate on students while families maintain a reliable point of contact
• Detect early signals when something requires attention, and address it with the care and judgment that preserves trust—including the more difficult judgment of recognizing when a family is not aligned
• Maintain visibility where families gather: morning drop-off, afternoon pick-up, evening programming, and the spontaneous exchanges that carry the most weight
• Develop a community that both domestic and international families advocate for—and where referrals emerge organically because the experience merits them
• Communicate Alpha's narrative persuasively—in individual discussions, at gatherings, and in rooms filled with skeptical New Yorkers where the school's standing is truly shaped

• Operating from behind a desk—your physical presence within the community defines the role
• Maintaining standard 9–5 schedules—early arrivals, late afternoons, and evening commitments are integral to the position, not occasional occurrences
• Escalating challenging parent discussions to faculty or leadership—you hold full ownership of these conversations
• Relying on administrative infrastructure, established workflows, or a complete team—you function with substantial autonomy and create what is necessary
• Approaching family relationships as transactional accounts—this role values authentic connection over procedural adherence

Serve as the central trusted relationship for every family at Alpha's Lower Manhattan campus. Maintain their confidence through challenging periods, foster a community where belonging feels intentional, and establish the environment in which satisfied families become active advocates within the networks that influence New York's private school ecosystem.

• 5+ years building and sustaining trust with high-net-worth or ultra-high-net-worth families in a high-touch, relationship-centered capacity
• Demonstrated success guiding sophisticated clients through consequential decisions—with measurable outcomes you can reference: conversion rates, retention figures, referral volume
• The discretion and composure required to manage sensitive, confidential matters without lasting impact
• Innate cross-cultural competence—equally adept with a diplomatic family encountering American education for the first time and an established New York family deeply familiar with this ecosystem
• Located in New York, available for full-time on-site engagement, and flexible with scheduling demands
• Legally authorized to work in the U.S. without sponsorship requirements

• A professional background that New York's most selective families immediately respect—private school admissions, luxury hospitality, an exclusive membership setting whose reputation resonates in this city, or major philanthropy and development at institutions they already value
• Direct or professional exposure to independent or non-traditional educational models
• Established connections within NYC's private school parent communities
• Experience serving internationally mobile, diplomatic, or globally networked families
• A personal network extending through the residences, clubs, and institutions where Alpha's families reside and make decisions