Director of Family Engagement

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Take full ownership of parent relationships—from initial outreach through enrollment, ongoing retention, and sustained advocacy—allowing faculty to concentrate on students while families always have a trusted resource
• Detect early signals when something feels misaligned, and address it with the discretion and judgment that preserves trust—including the more difficult decision of recognizing when a family is not a compatible fit
• Maintain visibility where families gather: morning arrival, afternoon dismissal, evening programming, and the impromptu exchanges that carry the most weight
• Develop a community that both domestic and international families want to champion—and where organic referrals result from the quality of the experience itself
• Communicate Alpha's narrative persuasively—in private conversations, at gatherings, and in the rooms filled with skeptical New Yorkers where the institution's standing is genuinely shaped

• Operating from behind a desk—your physical presence within the community defines this role
• Maintaining standard 9–5 schedules—early morning hours, late afternoon availability, and evening commitments are integral, not occasional
• Redirecting challenging parent discussions to faculty or administrators—you hold complete accountability for these
• Relying on administrative infrastructure, established protocols, or a built-out team—you function with substantial autonomy and create the systems you require
• Approaching family relationships as transactional accounts—this position rewards authentic connection, not procedural adherence

Serve as the central trusted relationship for every family's journey at Alpha's Lower Manhattan campus. Maintain their confidence during difficult moments, foster a community where belonging is meaningful, and establish the environment in which satisfied families become active advocates within the networks that define New York's private school culture.

• 5+ years building and sustaining trust with high-net-worth or ultra-high-net-worth families in high-touch, relationship-centered capacities
• Demonstrated success guiding discerning clients through consequential decisions—with measurable outcomes you can reference: conversion rates, client retention, referral generation
• The discretion and poise to manage sensitive, confidential matters without visible impact
• Instinctive cross-cultural fluency—equally adept with a diplomatic family encountering American schooling for the first time and an established New York family deeply familiar with this environment
• Located in New York, available for full-time on-site work, and comfortable with non-traditional hours
• Authorized to work in the United States without requiring sponsorship

• Professional credentials New York's most selective families immediately respect—independent school admissions, elite hospitality, a prestigious membership organization with recognized standing in this market, or major gift development at an institution they already value
• Direct exposure to independent or non-conventional education models, personally or professionally
• Established connections within New York City's private school parent communities
• Background working with internationally mobile, diplomatic, or globally connected family structures
• A personal network intersecting the residences, private clubs, and institutions where Alpha's families make decisions and build relationships