Enrollment Specialist $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
- On-site Miami · W2 · $100K/yr
Families remember you when they choose where to enroll their child. You will guide them from initial inquiry through final enrollment, shaping how Alpha is experienced, communicated, and understood. This position is designed for someone who treats speed, precision, and genuine care as non-negotiable—not as competing priorities.
Alpha is transforming the definition of school. Our campuses integrate academic excellence, technology-enhanced instruction, and a philosophy rooted in respect for students and their families. Admissions is where that philosophy becomes tangible. Families arrive curious, cautious, and optimistic. Your responsibility is to turn uncertainty into clarity and confidence.
You will oversee the admissions journey after families express interest. This includes answering inquiries promptly and with professionalism, organizing campus tours and shadow experiences, keeping applicant data meticulously organized, and conducting conversations that help parents assess whether Alpha's approach fits their child. This is a visible, externally focused role. You are detail-oriented, forward-facing, and directly responsible for the family experience at Alpha.
This is an on-campus, high-velocity position suited to someone who thrives when managing competing demands without sacrificing precision or warmth. If you value flawless execution, clear communication, and delivering experiences that feel effortless to families, this role provides meaningful ownership and influence.
We seek someone who blends warmth with accuracy, speed with sound judgment, and professionalism with authentic care. If this standard aligns with your approach, we encourage you to apply today.
What you will be doing
- Replying to prospective family inquiries within 24 hours with communication that is clear, welcoming, and consistent with Alpha's values
- Organizing and executing admissions activities including campus tours, open houses, and student shadow days
- Keeping applicant records current and accurate across admissions platforms and CRM systems
- Engaging with families to present Alpha's educational model, respond to questions, and capture their feedback
- Collaborating with campus and admissions leadership to ensure each family progresses smoothly through the pipeline
What you will NOT be doing
- Making final enrollment or admissions determinations
- Delivering classroom instruction or participating in daily teaching
- Employing aggressive sales techniques or scripted pitches
- Working with paper-based admissions systems or manually tracking physical paperwork
Key responsibilities
Provide a high-trust, high-conversion admissions journey that supports families from initial inquiry to confident enrollment decision.
Candidate requirements
- 2+ years of customer-facing experience
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience using a CRM, student information system, or comparable database with demonstrated data accuracy
- Fluent in both English and Spanish (verbal and written)
- Strong organizational skills and consistent attention to detail
- Availability to work on-campus in Miami, FL, or willingness to relocate
- Authorized to work in the United States
Nice to have
- Direct experience in school admissions, enrollment management, or independent school operations
- Track record organizing parent-facing events (open houses, info sessions, shadow days) with measurable attendance outcomes
- Comfort operating in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.