Description
LOCATION NOTE: This position requires in-person presence at one of our campus locations.
Effective campus operations go unnoticed when they work—but when they fail, the entire environment suffers. This role ensures Alpha campuses function with reliability, security, and consistency day in and day out.
Alpha is constructing one of the world's most ambitious educational frameworks. Our learning environments move quickly. Our expectations are rigorous. That demands campus operations that are systematic, adaptable, and designed for growth. This role controls all non-instructional elements that enable students and Guides to excel.
In this position, you serve as the campus's operational foundation. You coordinate communication with parents and staff, manage safety and security protocols, maintain facility and logistical functions, and ensure reliable technology access for students and staff. You respond when systems fail, identify problems before they grow, and establish orderly processes within fluid environments.
This is not a limited administrative position. It is a practical, prominent role for someone who excels with accountability, diversity of tasks, and execution. If you seek work where your choices directly influence student security, staff productivity, and parent confidence, this role provides genuine ownership and responsibility.
What you will be doing
- Serving as a central contact for parents, students, and staff to deliver prompt, transparent, and professional correspondence
- Directing campus safety functions including entry management, medical situations, emergency exercises, record-keeping, and family notifications
- Supervising daily campus operations such as attendance systems, transit arrangements, building upkeep, and administrative functions
- Facilitating onboarding and orientation of incoming staff to guarantee operational preparedness immediately
- Administering student technology and campus systems, functioning as the on-campus Google Administrator and technical contact
What you will NOT be doing
- Delivering classroom instruction or providing academic support
- Mentoring Guides or influencing educational content
- Functioning within a strictly clerical or limited-scope capacity
- Working in a gradual or entirely predictable setting
- Transferring unsolved issues to others rather than taking ownership of results
Key responsibilities
Sustain secure, effective, and dependable campus operations that continuously enhance the experience for students, staff, and parents.
Candidate requirements
- Bachelor's degree (specific major not required)
- Minimum 1 year of experience in office coordination, facility support, site operations, or comparable operational functions
- Proficiency with fundamental technology activities including device configuration, problem resolution, and account management
- Effective written and spoken communication abilities with parents, staff, and external partners
- Capacity to handle multiple priorities while preserving precision and thoroughness
- Legal authorization to work in the United States without requiring visa sponsorship
- Must be able to work on-site in Piedmont, CA; Palo Alto, CA, Chicago; IL or Fort Worth; TX
You will be working for
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