Administrative Services Coordinator $75,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person role located at one of our campuses.
A well-run campus operates invisibly. A poorly run one creates friction for everyone. This role ensures that Alpha campuses function with reliability, safety, and discipline—day in, day out.
Alpha is developing one of the world's most ambitious education models. Our classrooms operate at high velocity. Our expectations are uncompromising. That demands campus operations that are structured, scalable, and responsive. This role is responsible for everything beyond the classroom that enables students and Guides to excel.
As the operational anchor of the campus, you will manage communication with parents and staff, oversee security and safety protocols, maintain facility and logistics systems, and ensure that technology functions dependably for all users. You resolve breakdowns, identify risks before they become problems, and bring structured calm to fast-moving environments.
This is not a limited coordination position. It is a hands-on, high-visibility role designed for someone who excels under responsibility, embraces variety, and delivers results. If you seek work where your judgment directly impacts student safety, staff productivity, and parent confidence, this role provides genuine ownership and accountability.
What you will be doing
- Serving as a key contact for parents, students, and staff to deliver timely, clear, and professional communication
- Overseeing campus safety systems including access protocols, health event management, emergency drills, documentation, and parent notifications
- Managing daily campus operations such as attendance processes, transportation logistics, facility maintenance, and office administration
- Facilitating onboarding and training for new staff to ensure operational preparedness from the start
- Administering student devices and campus technology, functioning as the on-site Google Administrator and technical point of contact
What you will NOT be doing
- Delivering classroom instruction or providing academic support
- Mentoring Guides or influencing curriculum design
- Functioning in a strictly administrative or narrowly defined capacity
- Working in a stable, highly predictable operational setting
- Escalating unresolved issues instead of taking ownership of solutions
Key responsibilities
Ensure safe, efficient, and dependable campus operations that continuously enhance the experience of students, staff, and parents.
Candidate requirements
- Bachelor's degree (field of study not specified)
- Minimum of 1 year of experience in office coordination, facilities support, site operations, or comparable operational roles
- Proficiency with basic technology tasks including device configuration, troubleshooting, and account administration
- Effective written and verbal communication skills with parents, staff, and vendors
- Capacity to prioritize competing demands while sustaining attention to detail
- Authorized to work in the United States without visa sponsorship
- Must be available to work in person in Piedmont, CA; Palo Alto, CA, Chicago; IL or Fort Worth; TX
You will be working for
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