Description
- Location: On-site in Palo Alto, Piedmont, or San Francisco, CA
- Compensation: $200,000 annual salary · Full-time
- Benefits: Health, dental, vision, 401k, paid time off, and more
The families you work with don't require additional services. They require someone they trust implicitly.
This position anchors that trust. You will serve as the individual families turn to when intuition signals concern, when clarity is needed, or when meaningful moments arise. Not as a function of title—but through credibility you establish. Your influence will define how families experience their child's education across three Bay Area locations: Palo Alto, Piedmont, or downtown San Francisco.
Alpha is constructing a school designed differently. Students complete core curriculum in two daily hours via AI-powered platforms, dedicating remaining time to public speaking, critical reasoning, and applied execution. No traditional lectures. No unnecessary assignments. Top 1% national performance outcomes. Our families are discerning, well-counseled, and frequently skeptical. They demand clear reasoning, not rehearsed responses.
You will steward that dialogue continuously. Not only during enrollment, but throughout years of partnership. You will communicate fluently regarding AI—its mechanics, its shortcomings, and its significance—particularly with families who launch companies, fund them, or require precision in every choice. If you cannot sustain that caliber of dialogue, this role will prove taxing. If you can, it transforms into one of education's most intellectually stimulating positions.
This is not client management. This is enduring trust with ultra-high-net-worth families who demand discretion, judgment, and reliability. If that setting resonates—and you leverage AI daily to accelerate thinking, writing, and execution—you will identify the opportunity instantly.
What you will be doing
- Steward the complete relationship with every campus family, cultivating trust that strengthens over time
- Identify concerns proactively and address them with discretion, efficiency, and clear judgment
- Sustain strong visibility during critical moments: morning arrivals, afternoon departures, and intentional parent gatherings
- Facilitate continuous, substantive conversations about Alpha's AI-driven approach with highly analytical, technology-oriented families
- Create and refine community experiences that foster belonging, endorsement, and referral activity
What you will NOT be doing
- Overseeing admissions pipelines or enrollment metrics—your mandate starts after families enroll
- Working primarily from a desk or communicating solely via email—this demands physical presence
- Adhering to scripts or avoiding difficult questions regarding AI or educational philosophy
- Depending on established processes—you will construct systems where none currently exist
- Viewing families as accounts—this role values judgment over task execution
Key responsibilities
Establish and maintain deep trust with ultra-high-net-worth families, securing long-term retention, advocacy, and confidence in Alpha's AI-powered educational approach.
Candidate requirements
- Located in or capable of daily commuting to Palo Alto, Piedmont, or San Francisco
- 5+ years of direct experience with UHNW individuals or families in private schools, private equity, family offices, or premium client service settings
- Demonstrated capacity to manage complex, high-stakes relationships with discretion and sound judgment
- Daily, active user of AI tools (e.g., ChatGPT, Claude, Perplexity) with ability to articulate AI capabilities, risks, and constraints clearly
- Commanding presence and communication approach that builds credibility with highly educated, demanding families
- Knowledge of private or independent school environments, through professional or personal exposure
- Flexibility for early morning, late afternoon, and occasional evening or weekend commitments
Nice to have
- Established connections within Bay Area private school or UHNW networks
- Background working with founders, investors, or technology executives
- Demonstrated success building communities or experiences that generate organic referrals
- Experience in early-stage or rapid-growth settings characterized by ambiguity
- Capability to distill complex technical topics into clear, assured dialogue
You will be working for
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