Description
NOTE: This position requires onsite presence in NYC.
Alpha School is transforming the landscape of education. Powered by AI-driven learning, mastery-based progression, and outstanding guides, Alpha enables students to explore meaningful interests while reaching exceptional academic results.
In this position, you will guide each family's experience from initial inquiry through final enrollment, making certain that every touchpoint embodies Alpha's precision, approachability, and high standards. Your responsibilities will include managing ongoing communications, organizing impactful admissions events, and keeping precise applicant data that supports sound decision-making.
If you excel in dynamic, purpose-driven settings—where responsiveness, meticulous organization, and accuracy shape family experience and enrollment success—this hybrid role provides both remote flexibility and consistent in-person involvement during admissions activities.
What you will be doing
Manage and own the admissions inbox, delivering prompt, considerate, and professional responses to prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with rigorous attention to detail
Engage in all admissions events, including information sessions, shadow days, and community gatherings, whether on campus or virtual
- Formulate admissions strategy or issue final enrollment decisions
- Function exclusively in administrative roles without direct family engagement
- Work within a slow-moving, heavily bureaucratic system
- Emphasize relationship development without disciplined execution and follow-through
Key responsibilities
This position ensures that a smooth, high-conversion admissions process supports robust enrollment outcomes and family satisfaction throughout Alpha's campuses.
Candidate requirements
- 2+ years of customer-facing experience
- Demonstrated administrative and organizational capabilities; you are dependable and meticulous
- Strong attention to detail and proven experience maintaining accurate applicant records or CRM data
- Capable of balancing remote responsibilities with in-person campus duties
- Able to adapt rapidly and succeed in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in NYC; NY or willing to relocate
Nice to have
- Experience in education, enrollment management, or school operations
- Background facilitating admissions events or high-touch onboarding workflows
- Familiarity with fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
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