Director of Membership
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Denver, CO; Park City, UT.
In-person
full-time (40 hrs/week)
Flexible schedule
Long-term role

Director of Membership   $200,000 USD/year

Description

Most admissions positions prioritize volume. This position prioritizes standards.

Alpha is constructing one of the world's most ambitious educational models. Our campuses integrate demanding academics, technology-enabled instruction, and elevated expectations for both students and faculty. Students reliably outpace national learning benchmarks, supported by measurable evidence. Afternoons shift toward depth, autonomy, and practical competency development. The model delivers results. But success depends entirely on enrolling the right families. That is your responsibility.

You will control the complete admissions process for a campus, beginning with the application and concluding with enrollment. This is not a handoff position. You are accountable for the family experience, the clarity with which they grasp the model, and whether enrollment choices are made for sound reasons. You will evaluate alignment, facilitate substantive discussions, and advise against enrollment when appropriate. The objective is not to maximize numbers. The objective is to ensure fit.

We welcome applicants from premium service sectors outside conventional education: independent schools, competitive programs, luxury hospitality, executive assistance, exclusive membership organizations, or entrepreneurial operators who have directly managed high-value client relationships from start to finish. What counts is your capacity to execute a high-touch, multi-phase experience with discernment, precision, and reliability. If your career has been defined by white-glove service where trust, discretion, and client experience determine the brand, this role will be recognizable. Apply now to bring that standard to consequential work.

What you will be doing

  • Controlling the complete enrollment experience for prospective families, from initial outreach through onboarding.
  • Facilitating needs-based conversations to assess alignment before offering solutions or advising on next steps.
  • Overseeing 20+ concurrent family relationships across various enrollment stages, with transparent tracking of status and follow-up actions.
  • Delivering campus tours, shadow visits, and decision-focused conversations that articulate outcomes, expectations, and ideal candidate profiles.
  • Keeping CRM and enrollment systems (HubSpot and SIS) current and accurate to enable forecasting, prioritization, and service excellence.

What you will NOT be doing

  • Applying transactional or aggressive sales methods.
  • Admitting families who lack alignment simply to meet quotas.
  • Supervising a sizable team or working through complex approval hierarchies.
  • Distributing ownership of the family journey across multiple roles.
  • Operating remotely. This position is on-campus by design.

Key responsibilities

Lead and deliver a high-trust, highly selective enrollment process that secures the right families while safeguarding the credibility and outcomes of the Alpha model.

Candidate requirements

  • 3+ years providing premium, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership, or owner-operated services).
  • Proven ownership of a complete client, admissions, or enrollment process from initial contact through onboarding.
  • Experience managing 20+ concurrent client, guest, or family engagements at varying stages, supported by a clear tracking and prioritization method.
  • Capacity to offer specific examples of consultative decision-making, including instances where you recommended against your offering when alignment was absent.
  • Professional written correspondence experience with senior leaders, high-net-worth individuals, or discerning clients.
  • Willingness to reside in or relocate within 60 days to one of the following locations: Denver, CO; or Park City, UT.
  • Authorized to work in the United States without requiring visa sponsorship.

Nice to have

  • Experience in competitive independent school admissions or selective program enrollment.
  • Background in luxury hospitality, VIP client services, or executive-level support functions.
  • Experience designing or improving enrollment workflows, standard operating procedures, or service benchmarks.
  • Proficiency using data and CRM analytics to enhance conversion alignment, not merely pace.

Meet a successful candidate

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