Head of Admissions $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Most admissions positions prioritize throughput. This position prioritizes standards.
Alpha is developing one of the world's most ambitious educational models. Our campuses integrate rigorous academics, technology-enabled learning, and elevated expectations for both students and faculty. Students consistently outpace national learning benchmarks, with measurable data to support it. Afternoons are structured for depth, autonomy, and practical skill development. The model is effective. But its effectiveness depends on enrolling the right families. That's your responsibility.
You will oversee the complete admissions process for a campus, spanning initial application to final enrollment. This is not a coordination role. You are accountable for the family experience, the clarity of model communication, and ensuring enrollment decisions reflect genuine alignment. You will evaluate fit, facilitate informed conversations, and recommend decline when appropriate. The objective is not enrollment maximization. The objective is mutual alignment.
We welcome candidates from premium service backgrounds outside conventional education: selective private schools, competitive programs, luxury hospitality, executive services, premium membership organizations, or owner-operators with direct experience managing high-value client relationships from start to finish. What counts is your capacity to execute a high-touch, phased process with discernment, transparency, and reliability. If your career has centered on delivering white-glove experiences where trust, discretion, and quality define the brand, this role will resonate. Apply now to apply that standard to meaningful work.
What you will be doing
- Leading the complete enrollment process for prospective families, beginning with initial outreach and concluding with onboarding.
- Facilitating needs-based discovery conversations to assess alignment before proposing solutions or advising on next steps.
- Stewarding 20+ concurrent family relationships across varying enrollment stages, maintaining clear oversight of status and follow-up actions.
- Guiding campus tours, shadow visits, and enrollment discussions that transparently convey outcomes, expectations, and model suitability.
- Ensuring accurate CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.
What you will NOT be doing
- Employing transactional or aggressive sales methods.
- Admitting families with poor fit solely to meet enrollment targets.
- Overseeing a large team or working through complex approval hierarchies.
- Distributing family experience ownership across multiple functions.
- Operating remotely. This role is intentionally campus-based.
Key responsibilities
Lead and deliver a high-trust, highly selective enrollment process that successfully enrolls aligned families while safeguarding the integrity and outcomes of the Alpha model.
Candidate requirements
- 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive support, premium membership, or owner-operated businesses).
- Proven ownership of a complete client, admissions, or enrollment process spanning first touchpoint through onboarding.
- Experience managing 20+ simultaneous client, guest, or family relationships at various stages, supported by a robust tracking and prioritization system.
- Capacity to share specific examples of consultative decision-making, including instances where you advised against your offering when alignment was absent.
- Professional writing experience engaging with senior executives, high-net-worth clients, or sophisticated audiences.
- Willingness to reside in or relocate within 60 days to Park City, UT or Scottsdale, AZ.
- Authorized to work in the United States without requiring visa sponsorship.
Nice to have
- Experience in selective private school admissions or enrollment for competitive programs.
- Background in luxury hospitality, VIP services, or executive-level client support.
- Experience developing or enhancing enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM insights to enhance conversion quality, not simply velocity.
You will be working for
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