Director of Admissions $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Most admissions positions chase volume. This position exists to uphold standards.
Alpha is developing one of the world's most ambitious educational models. Our campuses integrate rigorous academics, technology-enabled learning, and elevated expectations for both students and staff. Students reliably learn faster than national averages, with data to substantiate it. Afternoon hours are dedicated to depth, autonomy, and practical skill development. The model is proven. But its success depends on enrolling the right families. That is your mandate.
You will control the admissions process for a campus, beginning with application and concluding with enrollment. This is not a handoff position. You determine how families perceive us, how effectively they grasp the model, and whether enrollment choices are made with proper understanding. You will evaluate compatibility, facilitate informed discussions, and advise against enrollment when appropriate. Maximum volume is not the objective. Alignment is the objective.
We welcome candidates from premium service backgrounds outside traditional education: selective private schools, competitive programs, luxury hospitality, executive client services, premium membership platforms, or owner-operators who have directly managed high-value client experiences from start to finish. What counts is your capacity to execute a high-touch, multi-phase process with discernment, precision, and accountability. If your career has been defined by delivering white-glove service where trust, discretion, and experience quality define the brand, this role will be intuitive. Apply now to bring that standard to meaningful work.
What you will be doing
- Controlling the complete enrollment process for prospective families, from initial inquiry through onboarding.
- Facilitating assessment discussions to evaluate compatibility before proposing solutions or advising on next steps.
- Overseeing 20+ concurrent family relationships across multiple enrollment stages, maintaining full transparency on status and required follow-up.
- Directing campus tours, shadow days, and decision-making conversations that articulate outcomes, expectations, and ideal candidate profiles.
- Ensuring CRM and enrollment data accuracy (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.
What you will NOT be doing
- Employing transactional or aggressive sales methods.
- Admitting misaligned families to satisfy enrollment targets.
- Supervising large teams or working through complex approval hierarchies.
- Distributing ownership of the family journey across multiple personnel.
- Operating remotely. This position is campus-based by necessity.
Key responsibilities
Deliver and manage a high-trust, highly selective enrollment experience that successfully converts aligned families while safeguarding the integrity and effectiveness of the Alpha model.
Candidate requirements
- 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive client services, premium membership platforms, or owner-operated service businesses).
- Proven ownership of a full-cycle client, admissions, or enrollment experience from initial contact through onboarding completion.
- Experience concurrently managing 20+ client, guest, or family accounts across varied stages, supported by a documented tracking and prioritization approach.
- Capacity to supply specific examples of consultative decision-making, including instances where you advised against your product or service due to poor fit.
- Professional written correspondence experience with senior executives, high-net-worth clients, or discerning audiences.
- Willingness to reside in or relocate within 60 days to Park City, UT or Scottsdale, AZ.
- Authorized to work in the United States without visa sponsorship.
Nice to have
- Background in selective private school admissions or competitive program enrollment processes.
- Experience in luxury hospitality, VIP client services, or executive-level support positions.
- Track record building or improving enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM analytics to enhance conversion quality, not merely volume.
You will be working for
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