Director of Enrollment $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
Many enrollment positions focus on driving numbers. This position is designed to uphold quality.
Alpha is developing one of the most forward-thinking educational models globally. Our sites integrate demanding academic programs, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely progress more quickly than national standards, supported by measurable evidence. The afternoon hours are dedicated to deeper exploration, independent work, and practical skill development. The model delivers results. Yet it succeeds only when matched with appropriate families.
This is your entry point.
You will manage the complete enrollment process for a campus, beginning with initial contact and concluding with onboarding. This position does not involve hand-offs. You are accountable for the family's experience, the clarity of their understanding regarding our approach, and ensuring enrollment choices are made with proper reasoning. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when circumstances warrant it. The objective is not to maximize headcount. The objective is compatibility.
We welcome applicants from high-end service sectors outside conventional education: independent schools, selective initiatives, upscale hospitality, executive assistance, exclusive membership entities, or entrepreneurial operators who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a detailed, phased engagement with discernment, precision, and accountability.
If your professional background centers on delivering exceptional service in settings where confidence, care, and client experience shape reputation, this opportunity will resonate—simply directed toward work that generates meaningful impact.
This is a full-time, salaried, on-site position. We are recruiting in Greenwich, Boca Ratan, Palm Beach, Atlanta, Boston, Charlotte, Raleigh, and Chantilly. Relocation assistance is provided.
What you will be doing
- Taking full ownership of the enrollment experience for prospective families, spanning initial inquiry to completed onboarding.
- Facilitating discovery conversations to evaluate alignment prior to proposing options or advising on subsequent actions.
- Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-through.
- Guiding campus visits, student shadow days, and enrollment discussions that articulate results, standards, and the intended audience for the model.
- Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.
What you will NOT be doing
- Employing volume-driven or aggressive conversion strategies.
- Accepting families who do not align with the model merely to meet quotas.
- Supervising sizable teams or navigating complex reporting hierarchies.
- Distributing responsibility for family engagement across multiple personnel.
- Operating remotely. This role is intentionally campus-centered.
Key responsibilities
Lead and deliver a trust-centered, selective enrollment process that attracts compatible families while safeguarding the quality and effectiveness of the Alpha educational model.
Candidate requirements
- 3+ years providing premium, individualized service in contexts where service excellence directly influences organizational reputation (education, upscale hospitality, executive assistance, exclusive membership, or independently operated services).
- Proven ownership of a complete client, admissions, or enrollment process from initial engagement through final onboarding.
- Experience managing 20+ client, guest, or family interactions concurrently at varying stages, supported by an organized tracking and prioritization approach.
- Capacity to share specific examples of advisory decision-making, including instances where you recommended against your offering when alignment was absent.
- Professional written correspondence experience with senior leaders, affluent individuals, or discerning clients.
- Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Ratan, FL; Palm Beach, FL; Atlanta, GA; Boston, MA; Charlotte, NC; Raleigh, NC; or Chantilly, VA.
- Authorized to work in the United States without visa sponsorship.
Nice to have
- Experience in admissions for selective independent schools or competitive enrollment programs.
- Professional history in upscale hospitality, VIP client services, or executive support functions.
- Experience developing or enhancing enrollment workflows, standard operating procedures, or service protocols.
- Comfort leveraging data and CRM analytics to enhance enrollment alignment, not merely velocity.
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.