Senior Enrollment Counselor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
- Remote · W2 (US) or Contractor (Canada) · $100K annually
- Scheduling Note: This position includes required evening and weekend shifts, with coverage extending to 9:00 p.m. Pacific Time. You must be available to work a flexible schedule spanning weekdays, evenings, Saturdays, and Sundays according to operational demands.
Your role is not to pitch an institution. It is to earn the confidence of families navigating one of the most consequential choices they will make.
Alpha students complete core academics in two hours daily through AI-driven platforms, then dedicate their remaining time to building competencies in entrepreneurship, public speaking, and resilience. We are preparing to open 25 new campuses before the close of 2025, and each begins with a single interaction: the admissions process. This is your entry point.
This is a premium, personalized experience designed for high-net-worth and ultra-high-net-worth families — not a transactional enrollment funnel or script-driven outreach. You will shepherd the entire admissions cycle for your assigned families, from initial inquiry through to transition, ensuring concierge-grade service throughout. Your work includes lead qualification, decision-support guidance, and strategic use of AI to eliminate administrative overhead so you can concentrate on relationships, outcomes, and credibility.
You will transform hesitant parents into loyal champions and become the individual families remember when their child succeeds. If you are seeking a position where premium service intersects with rapid execution, and where AI is embedded as operational principle rather than marketing language, submit your application.
What you will be doing
- Overseeing the complete admissions experience for each family with professionalism, care, and precision.
- Evaluating inbound inquiries from affluent parents through targeted questioning, CRM analytics, and AI-generated insights.
- Serving as the central contact for all parent interaction, appointment coordination, and ongoing communication — providing a premium experience at every touchpoint.
- Utilizing AI-driven tools and CRM platforms (such as HubSpot) to streamline workflows, schedule automated outreach, and minimize manual effort.
What you will NOT be doing
- Following rigid scripts or standardized procedures — this position demands discernment, refinement, and interpersonal acuity.
- Navigating bureaucratic delays — you will not be constrained by interdepartmental sign-offs or reliant on others to advance your work.
- Coordinating campus visits, information sessions, or enrollment events — your contribution is realized through direct dialogue, not logistical planning.
Key responsibilities
Execute a premium, high-conversion admissions experience that builds family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-engagement role with documented conversion performance (e.g., admissions counseling, luxury sales, philanthropic development, executive search).
- Demonstrated success managing high-stakes or emotionally complex discussions with professionalism and sensitivity.
- CRM proficiency (preferably HubSpot) and experience guiding prospects through multi-phase processes from inquiry to enrollment.
- Established capability with AI technologies, automation systems, and task prioritization frameworks.
- Consistent excellence in detail management — encompassing record-keeping, timely follow-through, CRM data integrity, and intuitive understanding of confidential information handling.
- Located in the U.S. or Canada with work authorization that does not require visa support.
- Availability to work evening and weekend hours aligned with family availability.
Nice to have
- Experience in luxury retail, private banking, wealth advisory, or major gift fundraising — sectors where confidentiality and sophistication are essential.
- Pre-existing connections or access within high-net-worth family networks.
- Knowledge of Alpha's educational approach or prior involvement in K-12 independent schools or educational technology.
You will be working for
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