Senior Admissions Counselor $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
- Remote · W2 (US) or Contractor (Canada) · $100K annually
- Schedule Note: Evening and weekend availability is required, with shifts extending to 9:00 p.m. Pacific Time. You must be prepared to work a flexible schedule spanning weekdays, evenings, Saturdays, and Sundays to meet operational demands.
This role is not about selling a school. It's about building trust with families navigating one of the most consequential decisions they will ever make.
Alpha students complete core academics in two hours daily through AI-driven platforms, then dedicate their remaining time to developing practical competencies such as entrepreneurship, public speaking, and resilience. We are set to open 25 new campuses by year-end 2025, and each begins with one critical interaction: the admissions experience. This is your domain.
We deliver a premium, concierge-style process designed for high-net-worth and ultra-high-net-worth families — not a transactional assembly line or scripted intake. You will manage the complete admissions cycle for your assigned families, from initial contact through to transition, providing white-glove service throughout. Your responsibilities include qualifying inquiries, supporting families in their evaluation process, and deploying AI tools to handle administrative tasks so you can concentrate on what drives results: relationship-building, conversion, and credibility.
You will transform hesitant parents into passionate advocates and become the person families thank when their children succeed. If you want a position where premium service intersects with rapid execution, and where AI is embedded as a strategic advantage rather than industry jargon, submit your application today.
What you will be doing
- Overseeing the complete admissions cycle for your families with professionalism, care, and precision.
- Evaluating inbound inquiries from high-net-worth and ultra-high-net-worth parents through strategic questioning, CRM analysis, and AI-supported insights.
- Serving as the central liaison for all parent interaction, scheduling coordination, and follow-through — ensuring a seamless, high-touch experience at every stage.
- Utilizing AI platforms and CRM infrastructure (such as HubSpot) to streamline task management, automate routine communications, and minimize administrative overhead.
What you will NOT be doing
- Following scripts or inflexible processes — this position demands discernment, sophistication, and interpersonal acuity.
- Navigating bureaucratic obstacles — you will not be delayed by layers of internal approval or dependent on others to move work forward.
- Coordinating campus visits, open houses, or admissions events — your influence is delivered through one-on-one dialogue, not event management.
Key responsibilities
Execute a premium, high-converting admissions process that builds family confidence and supports Alpha's national growth strategy.
Candidate requirements
- 3+ years in a client-focused position with documented conversion performance (such as admissions counseling, high-end sales, philanthropic outreach, or executive talent acquisition).
- Proven experience managing high-stakes or emotionally complex discussions with composure and sensitivity.
- Proficiency in CRM platforms (preferably HubSpot) and managing full-cycle processes from initial inquiry through enrollment.
- Established aptitude with AI technologies, automation systems, and workflow optimization.
- Demonstrated excellence in managing operational details — including recordkeeping, timely follow-ups, CRM accuracy, and understanding intuitively which information remains confidential.
- Located in the U.S. or Canada with authorization to work independently of visa sponsorship.
- Availability to work evening and weekend hours in alignment with family needs.
Nice to have
- Experience in luxury hospitality, private wealth services, banking, or major gift fundraising — settings where confidentiality and refinement are essential.
- Established connections or access within affluent family networks.
- Knowledge of Alpha's educational approach or prior work in K-12 independent schools or education technology.
You will be working for
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