Description
Alpha School is transforming the possibilities of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore deep passions while delivering exceptional academic results.
This role places you at the center of each family's path from initial inquiry to final enrollment, ensuring that every touchpoint embodies Alpha's precision, approachability, and high standards. You will manage day-to-day correspondence, orchestrate impactful admissions events, and keep applicant data accurate and decision-ready.
If you excel in dynamic, purpose-driven settings—where attention to detail, responsiveness, and structure drive both family experience and enrollment success—this hybrid role combines remote flexibility with consistent on-site participation in admissions activities.
What you will be doing
- Addressing inquiries from prospective families within 24 hours through clear, professional communication aligned with Alpha's voice
- Organizing and executing admissions events, campus visits, and shadow days, managing everything from logistics to post-event follow-through
- Keeping applicant records complete and precise across CRM systems and admissions platforms
- Conducting meetings with families to present Alpha's educational model, answer questions, and document key insights
- Partnering with campus and admissions teams to sustain a streamlined and effective admissions process
What you will NOT be doing
- Rendering final admissions decisions or shaping enrollment policy
- Delivering instruction or managing curriculum development
- Employing aggressive sales methods or formulaic messaging
- Working within ambiguous or slow-paced structures
Key responsibilities
Create a polished, conversion-focused admissions journey that moves families from curiosity to committed enrollment, ensuring they feel well-informed, valued, and enthusiastic about becoming part of Alpha.
Candidate requirements
- 2+ years of customer-facing experience in admissions, enrollment, events, or related roles
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Ability to work on-site in Scottsdale, AZ
- Authorization to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
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