Description
Alpha School is transforming the landscape of education. By combining AI-powered instruction, mastery-oriented advancement, and outstanding educational guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
This role places you at the center of each family's experience—from their initial inquiry through final enrollment—ensuring that every touchpoint embodies Alpha's precision, compassion, and academic excellence. Your responsibilities will include managing day-to-day family correspondence, orchestrating impactful admissions events, and ensuring applicant data integrity that supports informed decision-making.
If you excel in dynamic, purpose-focused settings—where timely communication, meticulous coordination, and accuracy translate directly into family engagement and enrollment success—this hybrid role combines remote flexibility with consistent on-site participation at admissions activities.
What you will be doing
- Addressing inquiries from prospective families within a 24-hour window with professional, clear, and mission-aligned messaging
- Organizing and delivering admissions events, campus visits, and shadow day experiences from initial planning through follow-up engagement
- Ensuring applicant records remain complete and precise across CRM systems and admissions technology platforms
- Conducting family meetings to clarify Alpha's educational approach, respond to concerns, and document key family information
- Partnering with campus staff and admissions team members to sustain a streamlined and effective enrollment process
What you will NOT be doing
- Rendering final admissions verdicts or shaping enrollment policies
- Delivering instruction or managing curriculum content
- Employing aggressive sales methods or templated messaging
- Functioning within a loosely structured or slow-paced work culture
Key responsibilities
Create a frictionless, high-yield admissions journey that converts early interest into committed enrollment, ensuring each family feels well-informed, valued, and enthusiastic about becoming part of Alpha.
Candidate requirements
- 2+ years of customer-facing experience in admissions, enrollment, events, or related roles
- At least 1 year of professional written communication experience with families or customers
- At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
- Strong organizational skills with the ability to manage multiple workflows simultaneously
- Ability to work on-site in Scottsdale, AZ
- Authorization to work in the United States
Nice to have
- Background in education, enrollment management, or school operations
- Experience supporting admissions events or high-touch onboarding processes
- Comfort working in fast-changing, tech-enabled environments
You will be working for
Applying for a role? Here’s what to expect.
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