Director of Enrollment and Parent Relations

$250,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($125 USD/hour)

• Own the relationship with every family on campus and lead difficult conversations from diagnosis through a clear decision and follow-through
• Operate as the parent-facing co-leader alongside Guides, align before and after sensitive conversations, and protect their authority with students
• Make timely calls in ambiguous student and family situations while escalating child-safety, legal, or high-risk matters through the correct path
• Build campus traditions, parent networks, and local partnerships with a defined retention, advocacy, referral, or growth outcome
• Own the growth contribution your campus phase requires, including local demand and admissions follow-through at a launch or under-enrolled campus

• Passing family concerns to someone else instead of owning the decision and follow-through
• Keeping the peace by saying yes, weakening a standard, or changing Alpha's model
• Escalating every ambiguous situation to avoid making an accountable call
• Taking over instructional decisions from Guides or leaving them to absorb parent issues you should resolve
• Running routine school administration, generic events, or one-way communications without a clear campus outcome

Build a campus where families stay, Guides feel supported, and hard decisions are made quickly and credibly. Own family trust and retention, parent-facing partnership with Guides, campus community leadership, and the growth contribution required by the campus's current phase.

• Live within commuting distance of San Francisco or San Rafael, or be ready to relocate within 60 days of an offer
• Legally authorized to work in the U.S. without sponsorship
• Available on-site full-time, including early mornings, late afternoons, evening events, and occasional weekends
• 5+ years personally owning ongoing, high-trust relationships with families, clients, donors, members, or community stakeholders
• A specific record of listening, upholding a difficult or unwelcome decision, adapting when new information emerged, and preserving trust or achieving a measurable resolution
• Independent ownership of an ambiguous relationship, community, program, or growth outcome from problem identification through execution and follow-through
• Clear, concise communication and sound judgment with affluent or otherwise high-expectation families
• Willingness to own school growth and admissions follow-through when the campus phase requires it
• Hands-on daily use of AI tools and genuine conviction about AI-powered education

Benefits and other compensation: health coverage, life and disability insurance, voluntary benefits, tax-advantaged accounts, a 401(k), paid time off, parental leave, and a one-time relocation allowance.

Exceptional candidates may also bring one or more of the following:

• An established network in San Francisco, Marin County, private schools, civic groups, business, faith, or local community organizations
• Private or independent school experience with family retention and community outcomes
• Experience partnering with educators or other professionals while independently owning the family relationship
• A launch or early-stage assignment where you built local demand and converted it into committed families
• A track record of creating community experiences that strengthened belonging, referrals, advocacy, or retention
• Startup or early-stage experience where you built systems and stayed effective as priorities changed