Description
You deliver complete customer solutions, not disconnected features that may never be deployed. You thrive in the challenging middle ground: ambiguous requirements, inconsistent APIs, structured data, authentication mechanisms, migration tooling, and the point where a customer can execute their workflow from start to finish. If you prefer narrowly defined tickets with minimal customer interaction, this role is not suitable.
Quark enables enterprise organizations to manage sophisticated content workflows. In this position, you will convert customer requirements into dependable implementations on the Quark platform: system configurations, REST API connections, webhooks, SSO/SAML setups, XML/XSLT transformations, migrations, and workflow automation. The work is technical, customer-oriented, and results-driven. A compelling demonstration is insufficient. The solution must function under real-world conditions, pass acceptance testing, and be documented well enough for others to maintain.
AI is integral to how work is accomplished. You will leverage tools like Claude Code or Cursor to accelerate delivery, and you will construct practical AI agents, Skill files, or comparable automation assets that eliminate repetitive tasks. Over time, your contribution evolves from executing individual implementations to establishing reusable delivery frameworks that accelerate future customer deployments and improve reliability.
If you seek hands-on integration work where AI, structured content, and customer outcomes converge, apply now.
What you will be doing
- Convert customer requirements into technical execution plans, acceptance criteria, and actionable delivery tasks
- Configure Quark workflows, structured content architectures, rules, integrations, and connections to external data sources
- Develop and validate REST API, webhook, SSO/SAML, XML/XSLT, migration, and script-based automation deliverables
- Troubleshoot implementation issues by examining logs, payloads, authentication mechanisms, transformations, and configuration relationships
- Produce clear runbooks, handover documentation, and walkthroughs that enable customers to operate the delivered solution
What you will NOT be doing
- Developing unrelated core product capabilities with no direct customer deployment objective
- Executing from ambiguous tickets without clarifying requirements, constraints, and acceptance criteria
- Implementing temporary fixes without root-cause investigation, validation, and reusable documentation
- Delivering generic training materials that leave customers reliant on undocumented institutional knowledge
- Delaying progress for weeks to refine a solution before demonstrating tested working functionality
Key responsibilities
Deliver dependable Quark customer implementations that integrate systems, content workflows, and users to produce measurable customer value.
Candidate requirements
- At least 3 years of hands-on software engineering, systems integration, implementation, or technical consulting experience
- Experience building or troubleshooting REST API and webhook integrations
- Working knowledge of authentication concepts such as SSO or SAML
- Practical proficiency with XML and XSLT or an equivalent structured-data transformation technology
- Proficiency in at least one scripting or programming language used for migration, automation, or workflow implementation
- Regular practical use of AI developer tools such as Claude Code or Cursor
- Experience building at least one useful AI agent, Skill file, agent definition, or equivalent automation artifact
- Fluent in written and spoken English for customer discovery, requirements clarification, and technical handover
- Availability for at least 4 hours per day overlapping with business hours for US customers and 4 hours for Europe.
Nice to have
- Experience with content management, publishing platforms, or structured content workflows
- Experience creating customer-facing technical documentation, runbooks, or implementation handover materials
- Experience converting ambiguous customer requirements into end-to-end integrations, migrations, or workflow automations
You will be working for
Applying for a role? Here’s what to expect.
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Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Pass proctored test.
Accept job offer.
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