Description
You deliver complete customer solutions, not isolated features that may never see production. You thrive in the challenging middle ground: ambiguous requirements, inconsistent APIs, structured content, authentication flows, migration scripts, and the critical moment when a customer can finally execute their workflow end to end. If you prefer neatly defined tickets with minimal customer interaction, this role is not for you.
Quark enables enterprise teams to manage complex content workflows. In this position, you will convert customer requirements into dependable implementations on the Quark platform: configurations, REST API integrations, webhooks, SSO/SAML connections, XML/XSLT transforms, migrations, and workflow automations. The work is technical, customer-oriented, and results-driven. A polished demo is insufficient. The solution must function under real conditions, pass acceptance testing, and be documented clearly enough for others to maintain.
AI is integral to how this work is accomplished. You will leverage tools like Claude Code or Cursor to accelerate delivery, and you will create practical AI agents, Skill files, or comparable automation assets that eliminate repetitive tasks. Over time, your contribution evolves from executing individual implementations to establishing reusable delivery patterns that accelerate future customer deployments and improve reliability.
If you want direct integration work where AI, structured content, and customer outcomes converge, apply now.
What you will be doing
- Convert customer requirements into technical implementation plans, acceptance criteria, and actionable delivery tasks
- Configure Quark workflows, structured content models, business rules, integrations, and connections to external data sources
- Build and validate REST API, webhook, SSO/SAML, XML/XSLT, migration, and script-based automation deliverables
- Troubleshoot implementation defects by examining logs, payloads, authentication flows, transforms, and configuration dependencies
- Develop clear runbooks, handover documentation, and walkthroughs that enable customers to operate the delivered solution
What you will NOT be doing
- Developing unrelated core product features disconnected from direct customer implementation objectives
- Proceeding from ambiguous tickets without first clarifying requirements, constraints, and acceptance criteria
- Implementing temporary workarounds without conducting root-cause analysis, validation, and creating reusable documentation
- Delivering generic training decks that leave customers reliant on undocumented tribal knowledge
- Delaying demonstrations for weeks to perfect a solution instead of showing tested working progress
Key responsibilities
Deliver dependable Quark customer implementations that integrate systems, content workflows, and users to achieve measurable customer value.
Candidate requirements
- At least 3 years of hands-on software engineering, systems integration, implementation, or technical consulting experience
- Experience building or troubleshooting REST API and webhook integrations
- Working knowledge of authentication concepts such as SSO or SAML
- Practical proficiency with XML and XSLT or an equivalent structured-data transformation technology
- Proficiency in at least one scripting or programming language used for migration, automation, or workflow implementation
- Regular practical use of AI developer tools such as Claude Code or Cursor
- Experience building at least one useful AI agent, Skill file, agent definition, or equivalent automation artifact
- Fluent in written and spoken English for customer discovery, requirements clarification, and technical handover
- Availability for at least 4 hours per day overlapping with business hours for US customers and 4 hours for Europe.
Nice to have
- Experience with content management, publishing platforms, or structured content workflows
- Experience creating customer-facing technical documentation, runbooks, or implementation handover materials
- Experience converting ambiguous customer requirements into end-to-end integrations, migrations, or workflow automations
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style screening interview.
Cognitive aptitude test.
Prove real-world job skills.
Interview with the hiring manager.
Pass proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
School sucks. So we’re fixing it.
The education Olympics
It’s hard to qualify – on purpose. High standards mean every educator, leader and EdTech builder is at the top of their game.
Salary without side gigs
Top performers earn what they’re worth. Six-figure education roles aren’t fantasy here – they’re the baseline for excellence.
Skills make the grade
Skills carry more weight that resumes here. Demonstrate learning mastery, AI fluency and passion for what’s next. That’s what counts.
Join America’s largest community of 
AI-first education leaders.
