VP of Campus Readiness
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Most operators obsess over the launch. You'll obsess over what comes after.

This role is for a systems thinker who understands that opening a campus is a one-time event — but keeping 25+ campuses running at premium standard is a permanent job. You'll own the operational infrastructure that makes that possible: the AI-powered dashboards that surface issues before they escalate, the vendor relationships that execute without drama, the procurement standards that hold across every site, and the audit cycles that prove every campus is on-spec on any given Tuesday — not just on opening day.

Based at the NYC campus with roughly 40% travel across the northeast (Boston to DC), you'll split your time between keeping the network running and getting new campuses launch-ready. The ongoing ops work owns your calendar. The launches are where your systems get pressure-tested.

If you've built operating infrastructure for multi-site environments and taken satisfaction in the quiet hum of things working — not just the ribbon-cutting — this role was written for you.

What you will be doing

  • Run day-to-day operational oversight across 3+ campuses — tracking performance, resolving issues, and enforcing standards through AI-powered dashboards and clearly defined SLAs, not spreadsheets and gut feel.
  • Own vendor relationships end-to-end: procurement, bid management, performance accountability, and contract compliance across the northeast campus network.
  • Build and maintain the systems — checklists, dashboards, workflows — that give leadership real-time visibility into campus health across décor, signage, networking, hospitality, and ops.
  • Set and audit universal campus standards so every site performs consistently at a premium level, whether it's week one or year three.
  • Lead new campus launches as a recurring workstream — applying and refining your operational playbook so each opening is tighter than the last.

What you will NOT be doing

  • Treating launches as the whole job — the ongoing network is the job; launches are one part of the cycle.
  • Managing by feel — your systems give you real-time visibility, and your vendors are accountable to clear standards.
  • Waiting for problems to surface — your dashboards, maintenance cycles, and audit cadences exist to prevent them.
  • Running one site at a time — you'll be managing active ops across the portfolio while new campuses come online.
  • Accepting drift — if a campus slips off standard six months post-launch, that's on your watch.

Key responsibilities

Own the operational health of campuses across the northeast — building and enforcing the systems, standards, and vendor infrastructure that keep every school running at premium standard year-round, while managing new campus launches as a recurring, systemized workstream.

Candidate requirements

  • Based in NYC; willing to travel ~40% across the northeast region (Boston to DC)
  • Based in the U.S. and legally authorized to work without sponsorship
  • 5+ years in multi-site operations, program management, or campus/facilities strategy — with a track record of building systems, not just managing tasks
  • Proven experience owning vendor relationships and procurement workflows across multiple locations simultaneously
  • Daily user of AI tools and low-code platforms (e.g., GPT, Airtable, Retool, Zapier) to build and manage operational infrastructure
  • High-speed execution — owns deliverables and closes loops without handholding
  • Proactive systems thinker — your instinct is to build the process that prevents the problem, not respond after the fact

Nice to have

  • Experience in high-end hospitality, luxury retail, or private club environments where consistent standards are non-negotiable
  • Background designing centralized procurement or vendor management systems at scale
  • Familiarity with CapEx workflows or multi-site upgrade cycles
  • Strong aesthetic judgment for visitor-facing environments — you know what "premium" looks and feels like
  • Experience building AI-powered operational dashboards or live reporting tools

Meet a successful candidate

Watch Interview
Aleks Natchkebia
Aleks  |  Strategic Analyst
Georgia

Where do you work when your most productive time is at 3am? This night owl uses a flexible remote job to unlock career-defining performance ...

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