Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you naturally see disorder and begin drafting the solution, this role will suit you. Alpha serves students who advance quickly, seek rigor, and are ready for genuine accountability. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables students to progress with speed and confidence. We are looking for an operator who can transform a dynamic school environment into a seamless, high-functioning system—every transition, every handoff, every element executed correctly.
At our Austin location, you will be the driver keeping operations steady: protecting time for concentrated learning, maintaining safe and structured daily routines, and removing friction so Guides can mentor without distraction. You will manage facility workflows, frontline technology support, and family communication, building a culture where high standards are expected and self-reliance is developed. If you value clear expectations, decisive action, and measurable results, this work is designed for you.
Apply to build a campus where students accelerate their learning, families experience the impact, and operational precision is the foundation of everything we do.
What you will be doing
- Executing the daily schedule with accuracy to ensure 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Managing frontline technology tasks (equipment setup, initial troubleshooting) and coordinating with IT for advanced issues.
- Overseeing a safe, well-organized campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Communicating effectively with students, families, and team members; resolving issues quickly and recording outcomes.
- Enabling campus events—orientation, supply logistics, space planning—so the environment consistently reflects readiness.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides manage student mentorship while you run the operational framework.
- Working remotely or behind the scenes; your role is visible and directly influences student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance efficiency, safety, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, organized, and conducive to learning so that students and staff can concentrate on development and achievement, not operational distractions.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or a comparable high-touch setting.
- Composed under pressure; proactive troubleshooter capable of managing competing demands while maintaining precision.
- Proficient with basic IT support and Google Workspace administration.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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