Description
LOCATION NOTE: This is a full-time, on-site position based at our Austin campus.
If you see disorder and immediately begin designing solutions, this role will suit you. Alpha serves students who progress rapidly, seek rigor, and are ready for meaningful responsibility. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework so children advance with speed and confidence. We are looking for an operator who can transform a complex school day into a reliable, high-functioning system—every transition, every interaction, every element executed correctly.
At our Austin location, you will be the operator ensuring seamless daily function: protecting time for concentrated learning, managing secure and efficient operations, and removing barriers so Guides can mentor without distraction. You will control facility workflows, front-line technology troubleshooting, and family communication, building an environment where high standards are expected and self-reliance is cultivated. If you value clear expectations, rapid execution, and measurable results, this role is designed for you.
Apply to build a campus where students accelerate, families recognize the impact, and operational discipline is the foundation of success.
What you will be doing
- Executing the daily calendar with accuracy so the 2-Hour Learning sessions begin promptly, remain distraction-free, and conclude effectively.
- Managing initial technology requests (equipment configuration, straightforward diagnostics) and routing advanced issues to IT.
- Overseeing a secure, well-organized campus: emergency drills, incident documentation, contractor coordination, and facility preparedness.
- Communicating effectively with students, families, and colleagues; resolving issues quickly and recording outcomes.
- Enabling campus events—orientation, logistics, inventory and space planning—so the environment consistently feels ready.
What you will NOT be doing
- Delivering academic instruction or designing curriculum; Guides manage student development while you maintain the infrastructure.
- Working in isolation; your role is campus-facing and directly influences student outcomes and family confidence.
- Engaging in low-impact tasks that do not enhance speed, security, or learning quality.
Key responsibilities
Ensure the campus setting remains secure, prepared, and conducive to focus so that students and staff can concentrate on learning and development, not operational distractions.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or another service-intensive setting.
- Composed under pressure; proactive troubleshooter capable of balancing competing demands without sacrificing precision.
- Proficient with basic IT troubleshooting and Google Workspace tools.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship).
You will be working for
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