Description
LOCATION NOTE: This is a full-time, in-person position at our Austin campus.
If you instinctively map solutions when you encounter disorder, this role will suit you. Alpha serves students who accelerate quickly, seek rigorous challenge, and are ready for meaningful responsibility. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework that enables rapid, confident progress. We are looking for an operator who can transform a dynamic school environment into a streamlined, high-functioning system—where every transition, every handoff, and every detail is executed flawlessly.
At our Austin location, you will be the operational backbone: protecting uninterrupted learning time, ensuring safe and orderly daily routines, and removing friction so Guides can focus entirely on mentorship. You will manage facility workflows, frontline technology support, and family communications, building an environment where ambition is the standard and independence is cultivated. If you value clear expectations, decisive action, and measurable impact, this work is built for you.
Apply to build a campus where students accelerate their learning, families recognize the difference, and operational precision is the foundation of everything we do.
What you will be doing
- Executing the daily schedule with precision to ensure 2-Hour Learning blocks begin punctually, remain distraction-free, and conclude effectively.
- Managing frontline technology support (device configuration, basic diagnostics) and coordinating with IT for escalated issues.
- Maintaining campus safety and order: conducting drills, tracking incidents, overseeing vendors, and ensuring facility readiness.
- Communicating effectively with students, families, and staff; resolving issues quickly and documenting outcomes.
- Supporting campus events and operations—onboarding, inventory, space planning—to maintain a consistently prepared environment.
What you will NOT be doing
- Delivering academic instruction or developing curriculum; Guides own student mentorship while you manage operational systems.
- Working from a back office; your role is front-facing and directly influences student outcomes and family confidence.
- Engaging in low-value tasks that do not enhance speed, safety, or learning quality.
Key responsibilities
Guarantee that the campus environment remains safe, prepared, and conducive to learning so that students and staff can concentrate on growth and achievement rather than operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or a comparable high-service setting.
- Composed under pressure; proactive problem-solver capable of balancing competing priorities without sacrificing precision.
- Proficient with basic IT support and Google Workspace administration.
- Clear, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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