Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If disorder prompts you to design systems instinctively, this role will suit you well. Alpha serves students who progress rapidly, seek rigorous challenge, and thrive on meaningful responsibility. We combine demanding academics with essential life skills and a focused 2-Hour Learning framework, enabling students to advance with speed and confidence. We are seeking someone who can transform a dynamic school environment into an efficient, high-functioning operation—every transition, every handoff, every element executed precisely.
At our Austin location, you will serve as the operational backbone: protecting time for concentrated learning, managing safe and orderly daily functions, and removing barriers so Guides can dedicate themselves fully to mentorship. You will oversee facility logistics, frontline technical support, and family communication, building a culture where ambition is standard and self-reliance is cultivated. If you value clear expectations, decisive action, and measurable impact, this work is for you.
Apply to build a campus where students accelerate their learning, families experience the distinction, and operational precision quietly powers everything.
What you will be doing
- Managing the daily schedule with accuracy to ensure 2-Hour Learning sessions begin punctually, remain undisturbed, and conclude effectively.
- Addressing frontline technology issues (equipment setup, routine troubleshooting) and managing escalations to IT.
- Sustaining a secure, well-ordered campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Engaging clearly with students, families, and colleagues; resolving matters promptly and recording key decisions.
- Enabling campus events—orientation sessions, resource provisioning, space planning—to ensure the site consistently operates with readiness.
What you will NOT be doing
- Delivering instruction or designing academic content; Guides manage student mentorship while you maintain the infrastructure.
- Operating from a remote office; your role is visible and directly influences student outcomes and family confidence.
- Engaging in administrative tasks that do not enhance efficiency, safety, or the quality of the learning experience.
Key responsibilities
Guarantee that the campus setting remains safe, prepared, and conducive to learning, allowing students and staff to concentrate on development and achievement rather than operational concerns.
Candidate requirements
- Bachelor's degree (any discipline)
- 2+ years managing complex operations in education, event coordination, hospitality, or a comparable service-oriented field.
- Composed under pressure; self-starting problem-solver capable of balancing competing demands without sacrificing precision.
- Proficient in basic IT support and Google Workspace management.
- Articulate, professional written and spoken communication that builds trust.
- Authorized to work in the United States; able to work on-site in Austin, TX (visa sponsorship not available).
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
Frequently asked questions
Reviews
Meet some people who've landed similar jobs
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
Join the world's largest community of 
AI-first remote workers.