Regional Facilities Manager $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
You enter a facility and immediately identify what's wrong — the unfiled ceiling tile, the HVAC unit that's been making noise for days, the contractor who completed half the work but submitted a full invoice. You don't wait for complaints to arrive. You resolve issues before they become visible.
That awareness defines this position. 2 Hour Learning runs premium K–12 facilities where families invest in an environment that remains safe, reliable, and presentation-ready daily — not just during scheduled events. You will maintain that expectation throughout the Northwest: headquartered primarily at the San Francisco Bay Area campus, with consistent travel to locations in CA, WA, NV, UT, OR, and ID. Your execution determines whether a campus maintains its premium standard or gradually deteriorates between leadership visits.
Year one emphasizes establishing standards and vendor accountability — defining operational readiness, implementing audit protocols, removing underperforming contractors, and training Campus Coordinators and Site Specialists on sustainable operating procedures. As the region expands and your systems mature, the role evolves into consistent regional oversight: you become the operational authority the organization relies on during new openings, crisis situations, or standard revisions.
This is a hands-on position. If you prefer remote dashboard management, this role isn't suitable. If you want direct responsibility for maintaining premium standards across 25+ schools — with the authority to enforce them — continue reading.
What you will be doing
- Executing scheduled on-site inspections throughout Northwest facilities against established standards for cleanliness, HVAC systems, safety protocols, security measures, signage, landscaping, furniture condition, and presentation readiness — then converting observations into confirmed corrective measures
- Prioritizing facilities problems and urgent situations, coordinating contractor response, and verifying resolution before closing work orders (urgent within 24 hours, standard within 1 week)
- Overseeing regional contractor compliance with service level agreements, terminating consistently underperforming vendors, renegotiating contract terms, and conducting direct accountability discussions regarding quality and pricing
- Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure standardized procedures across all campuses, eliminating reliance on individual heroics
- Executing significant campus improvement projects (HVAC system updates, interior upgrades, landscaping enhancements, AV/network infrastructure) on time and within budget while minimizing student impact
- Documenting enterprise standards and AI-powered procurement frameworks (utilizing ticketing platforms, IoT/predictive maintenance tools, and centralized vendor sourcing) to ensure consistent campus launch and operations
- Delivering concise weekly written updates on regional facility quality, contractor performance, escalated issues, and capital expenditure tracking
What you will NOT be doing
- Operating remotely via dashboards — this position demands regular on-site presence at the Bay Area campus plus 30–50% travel to regional facilities across CA, WA, NV, UT, OR, and ID
- Architecting new campus designs or managing ground-up construction projects — capital expansion responsibilities belong to a separate team
- Developing company-wide procurement strategy disconnected from field operations — your standards emerge from direct site experience
- Working within clean organizational hierarchies with formal authority over all contributors — you'll enforce accountability through documentation, written follow-through, and rejecting ambiguous contractor commitments
- Tolerating "presentation-ready only for leadership visits" as acceptable — persistent problems receive root cause analysis, not repeated work orders
- Operating in constant reactive mode — the inspection schedule and predictive maintenance systems exist to identify failures before they generate complaints
Key responsibilities
Maintain every Northwest region campus at safe, premium, and presentation-ready standards daily.
Candidate requirements
- Located in the San Francisco Bay Area (strongly preferred) — or alternatively within the Northwest region: CA, WA, NV, UT, OR, or ID — prepared to work primarily from the Bay Area campus with 30–50% regional travel
- Authorized to work legally in the United States without requiring visa sponsorship
- 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or educational facility operations
- Documented success maintaining vendor-managed service accountability for quality, cost control, and SLA compliance across multiple sites
- Hands-on experience addressing urgent facility problems (safety hazards, HVAC failures, security breaches, cleanliness issues) with quantifiable customer experience outcomes
- Consistent written operational discipline: issue tracking, escalation documentation, vendor communications, weekly regional performance summaries
- Verified experience with contemporary operations platforms (ticketing systems, IoT/predictive maintenance tools, AI-enabled procurement or planning solutions)
Nice to have
- Regional operations leadership across premium hospitality, luxury retail, private K–12 education, or healthcare networks serving demanding clientele
- Experience establishing or rehabilitating regional operational frameworks that previously depended on individual effort rather than documented standards
- Demonstrated history of terminating poor-performing vendors and developing reliable local contractor networks
- Experience directing capital improvement initiatives (HVAC, AV/network systems, landscaping, interior renovations) within active, customer-facing facilities
- Background operating in AI-native environments where automated playbooks, dashboards, and predictive tools handle routine tasks, allowing staff to concentrate on strategic decisions
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