Multi-Site Facilities Manager

$200,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks}  ($100 USD/hour)

• Executing scheduled on-site inspections across Northwest campuses using documented standards for cleanliness, HVAC performance, safety protocols, security measures, signage, landscaping, furniture condition, and tour-readiness, then converting findings into confirmed corrective actions.
• Responding to facility issues and emergencies by coordinating vendors and campus personnel, closing tickets only after verifying resolution (urgent items <24 hours, standard requests <1 week).
• Overseeing local vendor performance against service-level agreements, terminating consistently underperforming vendors, renegotiating contracts, and conducting direct accountability discussions on quality and budget compliance.
• Establishing a weekly operational cadence with Campus Coordinators and Site Specialists, delivering concise written reports on regional facility quality, vendor metrics, escalations, and capital expenditure tracking.
• Managing significant campus improvement projects and documenting enterprise-wide standards and AI-supported procurement frameworks to ensure uniform campus launch and operations.

• Operating remotely through dashboards. This position demands consistent physical presence at the Bay Area campus and 30–50% travel to additional regional locations across CA, WA, NV, UT, OR, and ID.
• Planning new campus designs from the ground up or managing new construction projects. Capital development is handled by a separate team.
• Creating company-wide procurement policies without field validation. Your standards must be grounded in actual site conditions.
• Working within established reporting structures with direct authority over all contributors. You'll create accountability through clear documentation, written follow-through, and pushing back on imprecise vendor commitments.
• Tolerating campuses that look premium only during leadership visits, or accepting constant reactive problem-solving as standard practice.

Maintain every Northwest region campus as safe, premium, and tour-ready on a daily basis.

• Located in the San Francisco Bay Area (strongly preferred), or within the Northwest region: CA, WA, NV, UT, OR, or ID, with readiness to work primarily from the Bay Area campus and travel 30–50% regionally.
• Authorized to work in the United States without requiring visa sponsorship.
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations.
• Demonstrated success holding vendor-managed services accountable for quality standards, cost control, and SLA compliance across multiple sites.
• Hands-on experience addressing urgent facility problems (safety hazards, HVAC failures, security breaches, cleanliness lapses) with documented customer-experience outcomes.
• Established written operational discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional performance summaries.
• Verified experience with contemporary operations platforms (ticketing systems, IoT/predictive maintenance tools, AI-enabled procurement or planning solutions).

• Multi-site leadership experience in premium hospitality, luxury retail, private K–12 education, or healthcare systems serving demanding client bases
• Background building or repairing a regional operations framework that previously depended on individual effort instead of documented processes
• Proven ability to terminate low-performing vendors and develop a reliable local vendor network
• Experience directing capital improvement initiatives (HVAC systems, AV/network infrastructure, landscaping projects, interior renovations) in active, customer-facing facilities
• Familiarity with AI-driven operational environments where automated playbooks, real-time dashboards, and predictive tools handle routine tasks, allowing personnel to concentrate on decision-making