Regional Facilities Manager $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
You inspect a facility and immediately identify what's wrong — the ceiling tile that hasn't been reported, the HVAC unit making noise for days, the landscaping contractor who completed only part of the work but submitted a complete invoice. You don't wait for complaints. You resolve issues before they're noticed.
That awareness defines this position. 2 Hour Learning runs high-quality K–12 campuses where families expect an environment that is secure, reliable, and presentation-ready every day — not only during special events. You'll maintain that expectation across Central Texas: Austin will be your main location, with routine visits to other schools in the region. Your performance determines whether a campus maintains its premium standard or slowly deteriorates between leadership reviews.
Year one focuses heavily on establishing standards and improving vendor relationships — defining what "ready" means, creating the inspection schedule, removing underperforming vendors, and training Campus Coordinators and Site Specialists on consistent operational procedures. As additional schools join the region and your processes mature, the role evolves into sustained regional oversight: you become the expert the organization depends on for new campus launches, crisis response, or standard revisions.
This is an on-site position. If you prefer dashboard management, this role is not suitable. If you want direct accountability for maintaining premium conditions across 25+ schools — with the authority to execute — continue reading.
What you will be doing
- Performing regular on-site inspections across Central Texas locations against established standards for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and presentation-readiness — and converting observations into confirmed corrective measures
- Responding to facilities incidents and emergencies, coordinating service providers, and closing work orders only after confirming resolution (urgent within 24 hours, standard within 1 week)
- Overseeing local contractor performance relative to service agreements, removing consistently underperforming contractors, renegotiating work scopes, and conducting direct accountability discussions regarding quality and expense
- Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure uniform procedures across campuses, eliminating reliance on individual effort
- Overseeing significant campus improvements (HVAC replacements, interior updates, landscaping, AV/networking) according to timeline and budget, with minimal student impact
- Documenting organization-wide standards and AI-supported procurement procedures (utilizing ticketing platforms, IoT/predictive maintenance tools, and consolidated purchasing) to ensure consistent campus launch and operation
- Delivering clear weekly written updates on regional condition, contractor performance, escalations, and capital expenditure tracking
What you will NOT be doing
- Operating remotely from a dashboard — this position demands frequent physical attendance at Austin and 20–40% travel to regional locations throughout Central Texas
- Planning new campuses from the ground up or managing new construction projects — capital growth is handled by a separate team
- Developing organization-wide procurement policy detached from field conditions — your standards originate from direct site observation
- Working within established reporting structures and formal authority over all personnel affecting your outcomes — you'll enforce accountability through documentation, written communication, and rejecting imprecise contractor schedules
- Treating "presentation-ready only during leadership visits" as acceptable — persistent problems are root-cause analyzed, not repeatedly reported
- Operating in reactive crisis mode as the norm — the inspection schedule and predictive maintenance systems enable you to identify failures before complaints arise
Key responsibilities
Maintain every campus in the Central Texas region as safe, premium, and presentation-ready every day.
Candidate requirements
- Located in the Austin, TX metropolitan area or within commuting range, prepared to work primarily from the Austin campus with 20–40% regional travel
- Authorized to work in the United States without requiring visa sponsorship
- 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
- Documented success holding vendor-managed services accountable for quality, cost, and service agreement compliance across multiple sites
- Hands-on experience addressing urgent facilities matters (safety, HVAC, security, cleanliness) with measurable customer-experience outcomes
- Consistent written operational discipline: issue tracking, escalation documentation, vendor communications, weekly regional condition reports
- Confirmed experience with current operations technology (ticketing platforms, IoT/predictive maintenance, AI-supported procurement or planning)
Nice to have
- Multi-site operations leadership in premium hospitality, luxury retail, private K–12, or healthcare organizations serving high-expectation clients
- Experience establishing or restoring a regional operations framework where the previous approach depended on individual heroics instead of documented standards
- History of removing underperforming contractors and developing a reliable local contractor network
- Experience directing capital improvement projects (HVAC, AV/networking, landscaping, interior updates) in occupied, customer-facing settings
- Background operating in an AI-first environment where playbooks, dashboards, and predictive tools handle routine tasks so staff concentrate on decision-making
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