Enrollment Operations Manager $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
LOCATION NOTE: This is an in-person role located at our Miami campus.
You understand how to establish trust quickly through warmth, accuracy, and poise. You're a skilled communicator capable of guiding families from initial interest to full commitment. Beyond interpersonal strengths, you're the person who identifies operational gaps, sources the right vendor, and ensures resolution. If this resonates, this role will finally allow you to leverage both skill sets.
At Alpha, you'll spearhead family enrollment efforts and maintain a safe, well-functioning school environment. You'll shepherd the admissions process from initial contact through completed documentation, supporting families with personalized, empathy-driven communication. You'll also supervise daily safety protocols and facility management, relying on data and thorough documentation to maintain efficiency, precision, and audit readiness.
This position suits someone who flourishes with independence and seeks to witness the tangible outcomes of their contributions. You'll join a school redefining educational possibilities—one that condenses the school day to two hours, elevates life skills alongside academics, and cultivates students who are inquisitive, self-assured, and compassionate. Your mission is to expand family access to this experience and guarantee excellence upon their arrival.
Ready to take full ownership from beginning to end?
What you will be doing
- Conducting customized family engagements that highlight Alpha's educational model and influence enrollment choices
- Overseeing the complete admissions funnel with prompt, deliberate, and strategic outreach
- Reviewing daily safety protocols, identifying compliance gaps, and orchestrating staff follow-through
- Managing vendor relationships to ensure proactive upkeep of facilities
- Leveraging documentation and continuous feedback to refine operational processes
What you will NOT be doing
- Attending endless meetings lacking clear action items or accountable decision-makers
- Delivering a canned pitch script. Each family interaction is customized, genuine, and intentional
- Micromanaging vendors or tracking down documentation that should have been captured initially
- Waiting for others to surface issues. You'll identify and resolve them proactively
Key responsibilities
Take ownership of the admissions process and campus operations to grow student enrollment and sustain a secure, efficiently managed environment that supports exceptional teaching and learning.
Candidate requirements
- Demonstrated experience in school admissions or enrollment
- Exceptional written and verbal communication
- High emotional intelligence and independent drive
- Fluent in both English and Spanish (verbal and written)
- Available to work in-person in Miami, FL or willing to relocate
- Legally eligible to work in the US without visa sponsorship
Nice to have
- Exposure to safety oversight, regulatory compliance, or facilities management
- Deep knowledge of the local K–12 education landscape
- A reputation for being "the most responsive person in the room"
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Chat-style
screening interview.
Cognitive 
aptitude test.
Prove real-world 
job skills.
Interview with the hiring manager.
Pass
proctored test.
Accept job offer.
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